http://www.prnewsonline.com/ PRNewsOnline en-us 2008 Tue, 13 May 2008 8:12:33 EDT http://www.prnewsonline.com/ http://www.prnewsonline.com/images/prnews_logo_rss.gif 144 32 PRNews Online is your best resource for expert news and strategies on PR and Marketing. The wave of Chinese-made product recalls, including those of toxic pet food and faulty or lead-contaminated toys, may spell trouble for consumer packaged goods companies worldwide. According to an extensive investigation into blog responses to product defects conducted by Umbria (a blog analyst of consumer... http://www.prnewsonline.com/research/11737.html http://www.prnewsonline.com/research/11737.html Mon, 12 May 2008 12:00:00 EDT According to Aon's first Global Risk Management survey, the increasingly diverse, complex and exotic risks faced by multinational corporations make risk management difficult and ineffective. The results reveal that: The top five risk... http://www.prnewsonline.com/research/11738.html http://www.prnewsonline.com/research/11738.html Mon, 12 May 2008 12:00:00 EDT Customer Relations: Can't Get No Satisfaction Customer service is a big deal, and it's not a responsibility to be overlooked or shunned by communicators. That point is made all the more emphatically by a survey from Genesys, which revealed that, while customer service has improved from three years ago, key... http://www.prnewsonline.com/research/11739.html http://www.prnewsonline.com/research/11739.html Mon, 12 May 2008 12:00:00 EDT A study released by Weber Shandwick in conjunction with KRC Research revealed that companies are overlooking a relatively untapped area through which to gain competitive advantage: the relationship networks of baby boomers, or people between the ages of 42 and 60. According to the survey, which polled more... http://www.prnewsonline.com/research/11740.html http://www.prnewsonline.com/research/11740.html Mon, 12 May 2008 12:00:00 EDT PR practitioners and corporate communicators may not always have their fingers on the pulse of the customer relations function, but that's not necessarily a good thing - especially considering how much impact customer opinion has on corporate reputation. Case in point: According to a global survey conducted... http://www.prnewsonline.com/research/11741.html http://www.prnewsonline.com/research/11741.html Mon, 12 May 2008 12:00:00 EDT The results of a study by Strativity Group demonstrate that dysfunctional relationships are not confined to one's personal life. Rather, the survey respondents admit that a majority of companies fail to deliver differentiated value to customers, and, in turn, fail to maintain those customers' loyalty. Among... http://www.prnewsonline.com/research/11742.html http://www.prnewsonline.com/research/11742.html Mon, 12 May 2008 12:00:00 EDT Deloitte Consulting's Human Resources Transformation Survey is critical of the approach companies are bringing to revamping their human resource departments, finding that, while 84% of the 150 companies surveyed are currently working on transforming their HR functions, many are... http://www.prnewsonline.com/research/11743.html http://www.prnewsonline.com/research/11743.html Sun, 11 May 2008 12:00:00 EDT Weber Shandwick rounds out its monitoring of CEO departures in 2006, releasing the full-year stats. According to the study, which analyzes the world's largest companies by revenue, the... http://www.prnewsonline.com/research/11691.html http://www.prnewsonline.com/research/11691.html Tue, 22 Apr 2008 12:00:00 EDT Representing a multinational corporation is hard work, but according to a survey from Weber Shandwick, most business leaders believe that heads of state have a tougher job when it comes to managing... http://www.prnewsonline.com/research/11682.html http://www.prnewsonline.com/research/11682.html Mon, 21 Apr 2008 12:00:00 EDT According to a report by the Economist Intelligence Unit, nearly a third of the 145 international senior executives surveyed listed IT systems collapse as their... http://www.prnewsonline.com/research/11683.html http://www.prnewsonline.com/research/11683.html Mon, 21 Apr 2008 12:00:00 EDT A survey released by Attunity and London-based research firm Loudhouse reveals startling results concerning senior management's effectiveness in the workplace, which in turn imply integration needs that should be addressed by communications professionals. The survey sampled senior management of 200 U.S. and... http://www.prnewsonline.com/research/11684.html http://www.prnewsonline.com/research/11684.html Mon, 21 Apr 2008 12:00:00 EDT There's some unsettling news on the corporate front when it comes to CEOs' knowledge of the inner workings of their own organizations. According to a Deloitte Touche Tohmatsu survey, "In the Dark: What many boards and executives still don't know about the health of their businesses," revealed... http://www.prnewsonline.com/research/11685.html http://www.prnewsonline.com/research/11685.html Mon, 21 Apr 2008 12:00:00 EDT When it comes to replacing executives who have departed - an activity communications executives should be integrated into as it relates to succession planning - a Hay Group study of Fortune magazine's list of America's Most Admired Companies found that 77% of these organizations' boards show a preference for... http://www.prnewsonline.com/research/11688.html http://www.prnewsonline.com/research/11688.html Mon, 21 Apr 2008 12:00:00 EDT PR pros have an increasingly important role in incorporating technology - blogs, podcasts, videos - into their communications portfolios, so they should be aware of the need to integrate that knowledge with the C-suite to enable change across the organization. However, IT functions are not a strong suit for... http://www.prnewsonline.com/research/11690.html http://www.prnewsonline.com/research/11690.html Mon, 21 Apr 2008 12:00:00 EDT Sustainability in the Workplace An international study released by the Economist Intelligence Unit, in conjunction with BT, reveals that organizations are failing to realize the business benefits from sustainability programs. Among the findings: While 46% of survey respondents said that sustainability... http://www.prnewsonline.com/research/11643.html http://www.prnewsonline.com/research/11643.html Wed, 9 Apr 2008 12:00:00 EDT Making the CSR Grade If consumers were concerned about corporate social responsibility before, now they have a tangible way of keeping score of the best and worst players. Climate Counts, a nonprofit organization funded by Stonyfield Farm, released a Global Warming Scorecard that targets the everyday consumer to... http://www.prnewsonline.com/research/11645.html http://www.prnewsonline.com/research/11645.html Wed, 9 Apr 2008 12:00:00 EDT Business Practices Matter The 2007 Cone Cause Evolution Survey, which tracks Americans' attitudes towards socially responsible business practices, finds that a company's commitment to social issues matters to employees and consumers alike... http://www.prnewsonline.com/research/11646.html http://www.prnewsonline.com/research/11646.html Wed, 9 Apr 2008 12:00:00 EDT Digital Communications Channels are Playing a Larger Role: 73% of respondents who use online resources, have used Internet search... http://www.prnewsonline.com/research/11648.html http://www.prnewsonline.com/research/11648.html Wed, 9 Apr 2008 12:00:00 EDT Consumer Environmentalism It was all the rage at the Arthur W. Page Society Spring Meeting, and statistics suggest that it's not going anywhere any time soon. "It" is corporate citizenship, and a Cone survey focused in on one aspect - environmental consciousness - and yielded the following results... http://www.prnewsonline.com/research/11649.html http://www.prnewsonline.com/research/11649.html Wed, 9 Apr 2008 12:00:00 EDT CSR Without Borders A report released by the Society of Human Resource Management shows results of an international study of organizations' CSR practices in seven countries: the U.S., China, India, Mexico, Brazil, Australia and Canada. The key points include: 4 out of 5 surveyed... http://www.prnewsonline.com/research/11653.html http://www.prnewsonline.com/research/11653.html Wed, 9 Apr 2008 12:00:00 EDT