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PR News' How-to Conference

Wednesday, December 2, 2009

8:30 a.m. to 5 p.m.
The National Press Club, Washington D.C.

11 How-To Sessions. 11 Expert Trainers. 100 Smart Strategies + Tactics for 2010

Sponsored By:

burrelles luce

_________________


Topics covered:

Media Relations
Measurement
Social Media
Crisis Management
Product Development
Branding
CSR
Media Training
Stakeholder Engagement

Join PR News and your peers for this fast-paced information packed day where you’ll learn “How-To” 10 times over, plus forge new contacts and potential industry partners.

PR News has designed a one-day event that cuts to the chase, providing you with smart, proven tactics to become a PR star. Whether you’re 25 years in the field or tasked with doing more with less, this conference will give you ideas and guidelines to take back to the office and implement right away or when the time is right (you’ll know).

We’ve identified key areas of the communications profession that are must-know right now and for 2010. We’ve selected key thought-leaders who will teach you how to execute smart PR initiatives, how to be better at what you do and how to be a key contributor to your organization’s goals.

Is it possible to know it all? Of course not. But at PR News’ How-To Conference, you will walk away knowing a lot more than you did the day before, and a lot more than your peers.

Related Item:
PR People Awards Luncheon
Dec. 1, 2009

You and your team will discover the best ways to:

  • Make the business case for social media in your organization
  • Identify and effectively communicate with key influencers online
  • Manage your C-suite's expectations with new media
  • Use video to enhance your brand
  • Optimize press releases to drive sales, traffic
  • Participate in Facebook, YouTube, LinkedIn
  • Use Twitter, LinkedIn, wikis, Digg and other social media tools
  • Build strong relationships with Bloggers
  • Write for the Web so your message is seen and syndicated
  • Manage or avoid a crisis via the Web
  • Leverage Google and learn smart SEM and SEO tactics
  • Retrain and retain top talent for your online initiatives
  • Use viral PR & marketing to great effect
  • Use the Web for outreach and public affairs initiatives
  • Integrate social media in your communications plan
  • Improve your media relations and blogger relationships
  • Measure your PR initiatives

Take-Aways:


You'll Learn How To:

  • Listen to Your Stakeholders
  • Execute Social Media Campaigns that Work
  • Communicate during a Crisis
  • Measure your PR Efforts
  • Launch or Reposition a Product or Service
  • Manage an Issue or Public Affairs Initiative
  • Media Train Your Key Execs & Message Map
  • Communicate Your Green/CSR Initiatives
  • Influence the Media – From Tweeters to Mainstreamers
  • Tie PR to Sales

 

Agenda:

9-9:30 a.m.

How to Listen To Your Stakeholders

9:30-10:00 a.m.

How to Execute Social Media Campaigns that Work

10:15-10:45 a.m.

How to Communicate During a Crisis

10:45-11:15 a.m.

How to Measure your PR Efforts

11:15-11:45 a.m.

How to Launch or Reposition a Product or Service

12:00-1:15 p.m.

Luncheon + Keynote Speaker

1:30-2:00 p.m.

How to Manage an Issue or Public Affairs Initiative

2-2:30 p.m.

How to Tweet

2:45-3:15 p.m.

How to Media Train Your Key Execs & Message Map

3:15-3:45 p.m.

How to Communicate Your Green/CSR Initiatives

4:00-4:30 p.m.

How to Influence the Media – From Tweeters to Mainstreamers

4:30-5:00 p.m.

How to Tie PR to Sales

[Back to the Top]

Schedule


9-9:30 a.m.

How to Listen To Your Stakeholders

What you’ll learn:

  • How to listen to your stakeholders – the must-do’s
  • How to execute quick, smart surveys and focus groups that will improve your PR
  • When to respond to the chatter online and when to just listen
  • How to tie in sales, customer service and PR to improve your organization’s bottom line
  • How to use listening techniques to adapt messages, research new products, prepare for a crisis
  • Reach new audience through effective listening
  • Better understand your audiences – from the media to customers – by listening and engaging
Sam Ford

Trainer:
Sam Ford
Director of Customer Insights
Peppercom

 

[Full Agenda]


9:30-10 a.m.

How to Execute Social Media Campaigns that Work

Learn how to:

  • Execute a campaign with social media – from start to finish
  • Develop a dialogue that is seen as “authentic” and “transparent”;
  • Craft social media rules and guidelines for employees
  • Integrate your traditional media and social media PR efforts
  • Monitor industry buzz and opportunities via online communities
  • Harness the power of video and sites such as YouTube
  • Use mobile social networking- how it works
  • Craft social media messages vs. traditional media messages
  • Identify your brand influencers online and build relationships with them
  • Participate effectively and appropriately on Twitter, Facebook, LinkedIn
  • Build stronger relationship with active online influencers
  • Write optimized content for the Web so your message is seen and syndicated
  • Retrain and retain top talent for your online initiatives
  • Use word of mouth/viral PR to great effect
  • Monitor and filter conversations online that will help manage and protect your company’s reputation and its bottom line
  • Create fan group pages to launch a product or position a brand and do it in a way that will boost market share against its competitors
  • Understand when social media fits your campaign – and when it doesn’t
Anne Carelli

Trainer:
Anne Carelli
Digital Communications Manager
The Coca-Cola Company

 

[Full Agenda]


10:00 - 10:15 a.m. - Break


10:15-10:45 a.m.

How to Communicate During a Crisis

Learn how to:

  • Know when (and how) to respond to tweeters, bloggers and other negative exposure online
  • How to build a digital presence that guards against online communication crises;
  • Use the most cost-effective and smart tools and techniques to mitigate a crisis
  • Test messages during a crisis
  • Manage employee morale during a downturn or crisis
  • Rebuild confidence and trust among employees from a high level.
  • Manage the issues and turn the matter from a crisis into solutions-oriented campaign
  • Work more effectively with internal and external legal counsel
  • Communicate to stakeholders that your company can be trusted
  • Create and ensure consistent messaging among your spokespeople
Shabbir Safdar

Trainer:
Shabbir Safdar

Founder
Virilion

 

[Full Agenda]


10:45-11:15 a.m.

How to Measure your PR Efforts

Learn how to:

  • Integrate PR with marketing, advertising and sales efforts
  • Build appreciation for your PR work at no cost
  • Measure employee satisfaction and ties to your organization’s reputation
  • Measurement delegation internally and externally
  • With no trained research specialists on staff – simple things you just need to know
  • Explain measurement to senior management
  • Avoid the most common measurement mistakes
  • Evaluate your current measurement tools
  • Measure the impact of a crisis on any stakeholder group
Ashley Pettit

Trainer:
Ashley Pettit
PR analyst
Southwest Airlines

 

[Full Agenda]


11:15-11:45 a.m.

How to Launch or Reposition a Product or Service

Learn how to:

  • Manage the key communications stages of a product launch
  • Generate buzz and word of mouth around your launch
  • Boost marketshare and mindshare of your existing, more seasoned products
  • Integrate PR efforts with marketing and advertising
  • Leverage digital communications to launch your product
  • Get buzz and coverage among tweeters, bloggers and citizen journalists
  • Reposition your launch if its gets off to a slow start or receives negative coverage
  • Use a product launch to reinforce organization's brand
  • Test positioning methods
  • Hold effective events for your new product or service
  • Identify and leverage ongoing post-launch PR opportunities
  • Anticipate for the issues surrounding launch
  • Secure celebrity endorsements – the do's and don'ts
  • Avoid the most common PR mistakes surrounding launches
  • Use the most cost-effective launch PR strategies
  • Measure PR’s effectiveness in a product/service launch or re-launch
Sandra Saias

Trainer:
Sandra Saias
EVP, Stragey+Planning Group
Ogilvy PR

 

[Full Agenda]


12:00 - 1:15 p.m. Networking Luncheon + Keynote Presentation

How to Get the Most Out of Generation Y

You've heard it over and over again ­ GenY employees are, well, different. They come to work with a different set of expectations, and because there are so many of them, you have little choice other than to "accommodate" their needs. But what if you stopped thinking in terms of accommodation and started thinking of leveraging what might be an incredible market advantage? Understanding what makes this highly entrepreneurial generation tick, how they work, and what motivates them, may well be your best competitive tool! Hear acclaimed author Donna Fenn show you how GenY'ers and those from other generations can maximize their relationships by better understanding what makes each generation tick.

Donna Fenn

Keynote Speaker:
Donna Fenn
author of Upstarts: How GenY Entrepreneurs are Rocking the World of Business and 8 Ways You Can Profit From Their Success

[Full Agenda]


1:30-2 p.m.

How to Manage an Issue or Public Affairs Initiative

Learn how to:

  • Motivate your key stakeholders to advocate and mobilize others to your cause
  • Identify your key influencers who can promote your message
  • Prevent “molehill” issues from become mountains
  • Communicate to angry constituencies
  • Cut through the clutter and get more traction for you messages
  • Create a digital communications plan that includes a robust Web section with key information and resources about your issues
  • Use video to tell your story and manage your message
  • Identify and acquire the tools you need to manage your issues and public affairs campaigns
  • Create coalitions to move the needle
Wendy Harman

Trainer:
Wendy Harman
Social Media Strategist
American Red Cross

 


2:00-2:30 p.m.

How to Use Twitter for PR

Learn how to:

  • Use Twitter to improve your media relationships
  • Re-tweet, DM and other afraid-to-ask twitter activities
  • Manage multiple Twitter accounts
  • Monitor your brand
  • Measure your reputation in the Tweetscape
  • Engage with stakeholders
  • Organize tweet-up
  • Keep track of issues in your industry
  • Utilize the right Twitter tools and resources
Johna Burke

Trainer:
Johna Burke
Vice President
BurrellesLuce

[Full Agenda]


2:30 - 2:45 p.m. - Break


2:45-3:15 p.m.

How to Media Train Your Key Execs & Message Map

Learn how to:

  • Take control of your media interviews
  • Handle sensitive issues during an interview
  • Gain critical leadership skills
  • Field difficult questions and bridge to positive answers
  • Avoid misquotes
  • Respond to crises effectively
  • Become a reliable source for reporters
  • Map your messages
  • Develop quotable messages and sound bites
  • Conduct interviews via podcasts, videocasts, etc.
  • Appropriately decline to answer certain types of questions, i.e., proprietary, classified information, hypothetical, litigation and competitive questions.
  • Media train for various scenarios, i.e., press conferences, on-air vs. print, etc
Andrew Gilman

Trainer:
Andy Gilman
President
CommCore Consulting

[Full Agenda]


3:15-3:45 p.m.

How to Communicate Your Green/CSR Initiatives

Learn how to:

  • Tie your CSR efforts to reputation, sales and employee retention
  • Meet stakeholder expectations regarding your CSR communications
  • Position your organization as a leader in “green” initiatives
  • Create a solid sustainability report that stakeholders will read
  • Determine the right focus for your company’s CSR communications
  • Develop an integrated CSR communications strategy
  • Create overarching CSR messages
  • Develop appropriate vehicles to reach different stakeholders
 

Trainer:
Mindy Gomes-Casseres
Director, Corporate Responsibility Practice
Cone Inc.


3:45 - 4:00 p.m. - Break


4:00-4:30 p.m.

How to Influence the Media – From Tweeters to Mainstreamers

Learn how to:

  • Identify your key influencers among mainstream and “citizen” journalists
  • Blog for coverage
  • Take storytelling to the next level and get great media coverage
  • Craft multimedia press releases that work
  • Get the media to call you back
  • Create email messages that get reporters’ attention
  • Tweet with the media – plus the do’s and don’ts
  • Use LinkedIn, Facebook and other social media to influence media
Colin Moffet

Trainer:
Colin Moffett
Vice President, Digital Communications
Weber Shandwick

[Full Agenda]


4:30-5:00 p.m.

How to Tie PR to Sales

Learn how to:

  • Optimize your press releases – and craft action-oriented messages -- so you can directly track your efforts to sales
  • Create lead generation campaigns for your sales team
  • Integrate your PR efforts with marketing and advertising units – and get credit for your part
  • Create robust Web pages with smart messaging that lead to increased traffic and sales for your organization
  • Leverage knowledge of your stakeholders to feed sales and marketing departments key information to move from prospect to sale.
  • Build social media campaigns that tie your PR efforts to increased Web site visits and product sales
  • Communicate PR’s worth to the C-suite
Diane Thieke

Trainer:
Diane Thieke
Director, Global Public Relations Enterprise Media Group
Dow Jones

5:00-5:30 p.m. - Networking Reception

[Back to the Top]

Who Should Attend?

If you spend at least a quarter of your time in any of these areas, you should attend this Summit:

  • Public Relations
  • Public Affairs
  • Media Relations
  • Brand Marketing
  • Community Relations
  • Web Design/Interface
  • Video Production
  • SEM Management
  • New Media
  • Research
  • Measurement
  • Financial Communications
  • Crisis Management
  • Employee Communications
  • Word of Mouth Marketing
  • Human Resources
PRSA Accreditation:

PRSA APR Accreditation Maintenance Credits Approved: 1.0 Registrants that are Accredited by PRSA need to keep track of their points and submit their activities every three years. Please keep a copy of the event description with the date/time listed and submit when you are required to.

[Back to the Top]

What People Are Saying

What attendees had to say about PR News' On-site Conferences: 

  • "This was one of the best conferences I've ever attended."
    - Joy Robinson, Combe Inc.
  • "This summit was excellent, with great content."
    - Coordinator for Special Projects, Department of Public Information
  • “Today went beyond the ‘how to’ tactical side of digital media and really digs in to the strategy behind today’s public relations industry.  The speakers, presentations, case studies and takeaways will be helpful for both our agency and our clients.”
    - Account Director, GroundFloor Media
  • “The Summit brought together just the right mix of experts to discuss opportunities in an industry that’s experiencing a fundamental shift.”
    - Vice President, Gibraltar Associates
  • "I very much enjoyed the day - speakers were interesting and the conference was well worth the time. "
    - Director of Corporate Communications, MVP Health Care
  • "The Summit assembled interesting and knowledgeable speakers who presented a large body of practical information for PR and marketing professionals.  I came away with a much better understanding of social media and all it uses. "
    - Director, Public Relations, League of American Orchestras
  • "The conference was absolutely eye-opening. I consider myself a savvy Internet and social media person, but the speakers put a whole new light on it for me. I'm not easily impressed, and have been to many conferences like this, but I remain amazed at the event and its compelling speakers."  - Manager, Communications, International Trademark Association (INTA)
  • "I met a lot of really interesting people."
  • "I learned more in one day than I've learned all year!"

[Back to the Top]

Pricing:

  Price
Per Person
$895.00
Group of two or more $845.00
2 day package per person -
Conference & PR People Awards Luncheon
$1,170.00
2 day package group -
Conference & PR People Awards Luncheon
$1,120.00

Group = Two or more from the same company.  Group price is per person.

Location:

National Press Club
529 14th St NW # 1300
Washington, DC 20045
202-662-7500
Get Directions
Local Hotels

About the National Press Club:
The National Press Club has been a part of Washington life for nearly 100 years. Through its doors have come all of the Presidents of the United States since Theodore Roosevelt, as well as kings and queens, prime ministers, premiers, senators, congressmen, cabinet officials, ambassadors, scholars, entertainers, business leaders, and athletes. Its members have included all of the Presidents of the United States since Warren Harding and most have spoken from the Club's podium. Tours are available upon request for Media Relations Forum attendees.

Questions?
If you'd like to register by phone or have questions regarding the program, please contact Assistant Marketing Manager, Saun Sayamongkhun at ssayamongkhun@accessintel.com; 301-354-1610.

About PR News

The PR News family of products also includes the weekly PR News publication, Webinars, PR Guidebooks, PR News Training Academy, Platinum PR Awards, PR People Awards, Nonprofit PR Awards, 15-to-Watch, CSR Awards and more. 

[Back to the Top]

 

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Dec. 1, Washington, DC
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