Quick Study: CEOs Bear Responsibility; Customer Relations Is Dysfunctional; Social Media Invades

CEOs Take The Heat

According to a new survey released by Weber Shandwick and KRC Research, CEOs carry the lion's share of blame when their company's reputation is damaged in a crisis. The study,

which surveyed 950 global business executives in 11 countries, found that nearly 60% of blame is directly attributed to a CEO after a crisis strikes.