QUALITY 411

Deloitte & Touche is targeting health plans with a quality audit program, recently licensed by the National Committee for Quality Assurance (NCQA), that will provide information systems for HEDIS assessments and tips for marketing compliance.

The professional services firm has assembled a multi-disciplined HEDIS team that will tackle:

  • improving HEDIS outcomes;
  • developing programs to test quality compliance;
  • designing information technology systems that HEDIS reporting requirements; and
  • strategic marketing and business development insights for quality initiatives.

D&T audits HMOs in 39 states and 60% of the country's health plan members. (D&T, Michele Ruskin, 510/287-2709 or Anita Sen, 213/623-4200)