Archive: September 2011

60 Minutes’ NYPD Anti-Terror Story Raises Interesting Comms Questions

September 29th, 2011 by

Living in New York and commuting to downtown Manhattan to work, I’ve always been curious about the city’s behind-the-scenes anti-terrorism efforts. So the 60 Minutes story that ran on Sunday, 9/25/11 featuring NYPD Commissioner Raymond Kelly definitely piqued my interest—not only from a security perspective, but from a media relations view as well. I would… Continued

When Your Product Sucks (And What to Do About It)

September 25th, 2011 by

Let’s say you have a product that is wonderfully mediocre in serving your customer. But you have a pretty sweet marketing budget and you need to use it or lose it this year. So you run more ads, do more on social media to promote the product, and angle for some nice publicity for your… Continued

Your To-Ignore List: 9 Tasks to Shun This Week

September 19th, 2011 by

I love to-do lists. They allow my dreams to take over reality and in a borderline masochistic matter to shatter before my very eyes every evening around 6 p.m. At least To-Do lists are predictably unrealistic. How about a To-Ignore List? Write down 5-10 things you will be sure to avoid this week. Work hard… Continued

As Report on BP Spill Hits, Case Study to Chronicle Tourism Crisis Campaign

September 16th, 2011 by

It’s fitting to me, at least, that the U.S. government report on the BP oil spill in the Gulf was released this week (on Sept. 14), blaming BP for the disaster but affixing some blame to other companies involved. Eleven people died in the explosion and 200 million gallons of oil leaked into the Gulf… Continued

Here Comes the Next Wave of Personal Media Brands

September 13th, 2011 by

When AOL parted ways with tech blogger Michael Arrington, the company was left holding the bag—a bag that had cost it $30 million. Arrington had founded the TechCrunch blog that AOL bought in 2010, and when a conflict of interest arose because of an AOL-backed venture capital fund that Arrington had started, Arrington was suddenly… Continued

The Loudmouth Customer Is Not Always Right

September 6th, 2011 by

Rude and inappropriate behavior at the U.S. Open has apparently become commonplace. Traditional audience etiquette is fraying as tennis fans and scene-makers speak loudly or cheer and jeer while a ball is in play, distracting the players. But the customer is always right, as the saying goes—especially if they’re sitting in $250,000 suites. They pay… Continued

Scheduling Conflicts: What it Says About Us and Them

September 2nd, 2011 by

The brouhaha over the scheduling of President Obama’s speech on Sept 7 — oops, I mean Sept 8 —  got me thinking about the countless times I’ve had trouble scheduling a meeting time, agreeing to a meeting time, heck, even making it to the meeting. Republican and House Speaker John Boehner’s insistence that the president… Continued

Platinum PR Awards Highlight the Best of PR

September 1st, 2011 by

Even though this is prime vacation time with the Labor Day holiday approaching, we’ve been pretty busy here at PR News. As we prepare for our 2011 Platinum PR Awards luncheon on Sept. 14 in New York, I’ve been putting together the special issue that complements the event. Going through all 40 categories (can’t reveal… Continued