Archive: June 2010

Dell No Longer the ‘Model’ Company

June 30th, 2010 by

Once again, e-mails and unsealed court documents are coming back to bite a company—this time Dell. Once widely admired for its “direct-to-consumer” model, Dell’s reputation has been going steadily downhill for several years, thanks to bad accounting, bad business strategies, bad customer service and as we now have learned, products with problems that the company… Continued

Is Knowing How to Rite Importent Anymoor?

June 29th, 2010 by

In the past few months at industry conferences, the topic of good writing skills among PR professionals has stirred heated discussion, much like a support group for the grammatically superior.  Everyone agrees that communicators need to know how to write well, communicate a message, and get the intended action/response from that communication.  But are we… Continued

The Good Soldier?

June 23rd, 2010 by

Having for some time seen Gen. Stanley McChrystal in TV profiles and read several of his print interviews, it came as somewhat of a shock to read his quotes (and those of his top aides) from the new issue of Rolling Stone. McChrystal’s image has been that of an extremely disciplined leader devoted to serving… Continued

Agency Exec Takes Aim At BP

June 11th, 2010 by

I just spoke to Karen Hinton, president of Hinton Communications, about BP’s response to the catastrophic oil leak in the Gulf. Hinton’s perspective on the crisis is unique, as she has battled Chevron for years on behalf of environmental groups regarding that company’s oil drilling practices in the Ecuadorian rainforest. You may remember the 60… Continued

The White Shirts Experiment: What You’re Missing

June 8th, 2010 by

As you read this, most likely you are thinking about something else, tottering between this page and your email box and wondering what you’re going to eat for your next meal.  I am doing the same, truth be told. It’s hard to concentrate on one thing these days, right? And we have a tendency to… Continued

How Relevant is the Media?

June 3rd, 2010 by

In hearing that both sides in the Israeli raid on the flotilla headed to Gaza had video cameras at ready to record the action just strengthens my belief that the importance of mainstream media is becoming dwarfed by the action of taking one’s case directly to the people. Today, Israeli Prime Minister Benjamin Netanyahu posted… Continued

PR/Legal Divide Widens With Social Media

June 1st, 2010 by

If you want to get some chuckles out of a group of PR professionals, mention the concept of the Legal and PR departments working seamlessly to co-manage reputation. Attorney-communicator relations is not at a low point; rather it’s really at a “no point.”  Surely there are exceptions to the rule, as Legal and PR share… Continued