Archive: April 2010

Catholic Church Now in Crisis Mode

April 29th, 2010 by

After reading in today’s Wall Street Journal that the Roman Catholic Church is now trying to craft consistent messaging in order to deal with the allegations of abuse among its priests, I don’t know whether to say “Hallelujah” or just shake my head in disbelief. After all, this huge problem for the church has gone… Continued

Panties and PR

April 26th, 2010 by

The brouhaha over the Lane Bryant commercial that Fox and ABC allegedly refused to run during certain broadcasts last week has the media buzzing and people taking sides.  Most of you are familiar with Victoria Secret’s “The Nakeds” commercial – unfortunately even my 9-year-old son has seen this commercial since it airs during American Idol. … Continued

Oh My! Goldman Sachs Uses ‘Public Relations Officers’ to Help Manage the Crisis

April 19th, 2010 by

Public Relations has come a long way, but once again it’s been shorted by those who don’t understand the value of this discipline. Hardly a day goes by that I don’t read or hear about a situation (global or local)  that is just a “PR ploy” or “PR maneuver.”  It’s as if “public relations” is… Continued

Andrew Cuomo: Tough Guy

April 14th, 2010 by

There’s an interesting story in yesterday’s New York Times about a different, “old style” media relations approach practiced by New York State Attorney General Andrew Cuomo. Eschewing a media relations posse and outside image shapers, Cuomo prefers to do is own outreach to the press, often calling them individually after hours, and speaking off the… Continued

Is Your Email Memo Safe?

April 8th, 2010 by

What’s internal is usually external when it comes to corporate announcements, especially those concerning a crisis. Most PR and HR departments understand this and “write once” when it comes to announcing a change or responding to a crisis. What about email? When you email a colleague about something confidential, you expect it to remain between… Continued

Bad Reputations: A Punishing Verdict for the Bailed Out

April 6th, 2010 by

A survey of the 60 most visible corporations in the U.S. conducted by Harris Interactive using its Reputation Quotient offered little surprises at first glance.  Like a “dog bites man” story, the just-released survey (conducted Dec ’09-Feb ’10) revealed that Americans don’t trust or like financial institutions, federal agencies, tobacco companies, and most automotive companies… Continued