Media Insight: The Charlotte Observer

The Charlotte Observer

P.O. Box 30308, Charlotte, N.C. 28230-0308;

ph: 704/358-5000

A Knight-Ridder newspaper with a circulation of over 300,000, The Charlotte Observer is targeted towards Carolinians and doesn't run a lot of national and wire-generated news. In each issue, only one out of four front-page stories comes from the wires so familiarity with regional/local issues, businesses and players will make you an Observer pitch aficionado and give you a better chance at not getting barbecued by some pitch-leery editor!

Sections Editor Days to Contact/ Days to Avoid Methods Comments
Business: The coverage area includes Charlotte and the cities of Gastonia, Statesville, Concord, Monroe and Rock Hill (S.C.). Broader- reaching pieces are fashioned for all of the Carolinas, including the Outer Banks, which are experiencing a boom in development. News is varied - from "prominent" business promotions to a move to a new locale. Assistant Business Editor, Cliff Glickman; Fax:
704/358-5172
Earlier in the week and earlier in the day is always preferred. A lead time of a week is usually the rule.
This is one of the few news junkies we've come across who's OK with snail mail and prefers it. Send a fax only if it's breaking, need-to-know buzz.

"Explain to me why your news is important and don't drown me in jargon," Glickman says. "Tell me why this new product is so important for a company: Is it intended to boost sales or give the company a competitive edge?"
Health or "How We Live": Like many of the Knight-Ridder papers, the Observer has jumped onto the community-based journalism bandwagon. It is almost a smidgen passe' for these folks to try to inject something new into a national issue that's been kneaded too much. Your pitch wizardry will be much appreciated if your lifestyle-related (medical, health, food, garden, home) pitch has an obvious hook for the Observer. (One editor told us that a new FDA-approved drug isn't news, but if it's a FDA-sanctioned drug that a North Carolina doctor worked on, that's ripe for the pickin'.) Health Editor & "How We Live" Leader, Sandy Hill; Fax:
704/358-5036
No good or bad days. No good or bad times.
Hill was less than delighted to speak to us because she estimated that out of the 100 phone calls she receives every month from PR pros, only one materializes into a story. Her marching orders?

1. Don't call.

2. Mail a one-page explanation outlining why the story is worth their while.

3. Fax a one-page explanation outlining why the story is worth their while.

4. Allow them to follow up if there's an interest.
It just wouldn't be fair if we didn't convey how frustrated Hill has become with the useless press releases she gets. "Let's say there's a breakthrough in toothpaste - it's not enough of a news slant for us just because people in North Carolina brush their teeth," Hill says. "Here, I'll just pull some from the trash can and read to you what I threw away - a release about a misstep Clinton made during the State of the Union address; a (job) promotion at a company in Massachusetts. You get the point."

Editorial Contacts At The Charlotte Observer

Main Number - 704/358-5000

Editor

Jennie Buckner 704/358-5002

National News Editor

Kurt Muller 704/358-5034

State News Editor

Jean Marie Brown 704/358-5050

City Editor

John Drescher 704/358-5039

Book Review Editor

Polly Paddock 704/358-5062

Business Editor

Jon Talton 704/358-5169


Assistant Business Editors

Cliff Glickman, 704/358-5164

David Coburn, 704/358-5159

Banking Reporter

Pam Moore 704/358-5081

Economy Reporter

Doug Smith 704/358-5174

Small Business Reporter

Leslie Williams Johnson 704/358-5069

Personal Computers Reporter

David Boraks 704/358-5235

Education Writer

Debbie Cenzipper 704/358-5102


Entertainment/Arts Editor

Richard Maschal 704/358-5226

Features Editor

Mary Curtis 704/358-5255

Food Editor

Kathleen Purvis 704/358-5236

Garden Editor

Nancy Brachey 704/358-5224

Home Editor

Allen Norwood 704/358-5237

Lifestyle and Medical/Health Team Leader

Sandy Hill 704/358-5223