Market Trends

Fortune 500 Cos. Expansion Signals Healthy PR Future

Executive recruiters and independent PR consultants might be encouraged by this finding from outplacement and career services house Drake Beam Morin: employment at the 30 largest industrial companies traded on the New York Stock Exchange rose more than 4 percent in 1996, with some of those companies showing dramatic expansions in their core businesses.

According to DBM, McDonald's [MCD] reported 25,000 new jobs and Sears [S] reported 14,000 new jobs, both due to new store openings; IBM [IBM] reported 15,000 new jobs because of expanded operations; and American Express [AMX] reported more than 2,000 new jobs due to business expansions.

Even though DBM didn't break out what percentage of the jobs were communications/PR-oriented, we guarantee that as companies enter into more mergers and acquisitions and grow their core businesses, they will increasingly rely on communicators to manage internal and external messages, especially those dealing with employee communications, investor relations and issues/crisis management. (DBM, 212/687-8999)

Financial Analyst Reports: A Top Measurement Tool

In the "Planning Goals and Measurement" portion of a Corporate Communications

How Many Did They Hire?

Drake Beam ranked the companies which hired the most workers last year in this order:

AT&T:

1996 Employment: 130,400

1995 Employment: 128,400

American Express:

1996 Employment: 72,300

1995 Employment: 72,000

Boeing:

1996 Employment: 147,000

1995 Employment: 105,000

General Electric:

1996 Employment: 239,000

1995 Employment: 222,000

Benchmark 1997 study that's being released in waves by Edelman, Northwestern University's Medill School of Journalism Integrated Marketing Communications Department, survey respondents ranked the methods they're using for measurement analysis in this order:

1. Financial analyst reports

2. Primary stakeholder surveys

3. Media content analysis

4. Messages communicated

5. Readership surveys

6. Number of clips generated

7. Secondary research data

8. Tracking electronic communications

9. Internal benchmarking

10. Issues tracking and ROI

11. Cooperative benchmarking

12. Column inches generated

13. Focus groups

(Edelman, 312/240-2685)

PR Execs Take Note: Most Small Cos. Use Web For Research

If your company's in the process of developing its PR strategies for the online world, consider this finding by Find/SVP about how small businesses are using the Internet:

  • 81 percent use the Internet for online research - an ideal avenue for you to present background information on your company or for you to provide statistics and data;
  • 49 percent use the Internet for business news - you want to make sure that your PR includes a heavy dose of posting company news online and sending releases to the wires;
  • 47 percent use the Internet for product information - what's become the backbone of any savvy customer relations program; and
  • 28 percent rely on Internet technology for intranets - one of the most powerful employee communications channels you have. (Find/SVP, 800/965-4636)