April 10-12
HealthCareAmerica's Conference on
Customer Service for the Healthcare Industry, Patient Loyalty and the New Consumerism. San Francisco. 617/742-1740.
***April 16-18***
The Forum for Healthcare Strategists'
Customer Based Marketing Strategies 2000 conference. The HPRMN award winners will be announced here. Chicago. 847/869-8482, ext.23. http://www.healthcarestrategy.com
April 29-May 2
National Council for Community Behavioral Healthcare's Building Communities That Care conference. Arlington, Va. 800/233-1234.
May 7-9
The Counselors Academy of PRSA's The Changing Dynamics of Leadership conference. Tucson, Ariz. 212/460-1482, http://www.prsa-
counselors.org.