The Five Keys to Successful Workplace Crisis Communications
Whether an organization is confronting a difficult contract negotiation, planning a large-scale cutback in staff and managerial positions, or revamping its benefits programs, here are critical steps that should be taken in advance to ensure successful message management:
- Communications pre-planning. At a time when news, rumor and falsehood spread 24/7, many organizations surprisingly don’t have crisis plans in place.
