4 Rules For Revealing Bad News In a Crisis


I have counseled CEOs and senior management of companies for many years, and I have seen the struggles some of these individuals have gone through and know the sleepless nights they have suffered when the company is in a crisis.There are four basic rules to keep in mind when communicating bad news. You or your leader should do so:▶ Calmly. It will serve no one’s interest if anxiety, nervousness, uncertainty or perspiration shows through. It is important to draw some distinctions, though: Absolute calm will never be achieved and that should not be your aim.

Subscribe Now  |  Login


Comments Off

avatar

About Steven Fink

PR News - Access Intelligence, LLC; 88 Pine Street - 5th Floor; New York, NY 10005; 212-621-4613



Deals of the Week

Get $150 Off PR News' Social Media Summit

Social Media Summit with Taste of Tech 2015Join PR News at the Marriott Marquis in New York on Oct. 5 for the Social Media Summit, where expert communicators will share in-depth case studies from their social efforts. “Taste of Tech,” a unique element of the Summit, will feature partners who “get PR” and can help you make your social initiatives more impactful.

Use code “150” at checkout to save $150 on the regular rate.

Get $50 off PR News' Crisis Management Guidebook

PRNews-Crisis-guidebook-180x150-sb

Crisis management is an art, not a science. In this edition of PR News’ Book of Crisis Management Strategies & Tactics, you will discover many different views on this art, and you are certain to find takeaways that will transform the way your organization handles crises. 

Use code “50off” at checkout.

Save $100 on a PR News Subscription

cover5.18

 

Let PR News become your weekly, go-to resource for the latest PR trends, case studies and tip sheets. Topics covered include visual storytelling, social media, measurement, crisis management and media relations.

Use code “SUBDEAL” at checkout.

Comments are closed.