Charting the Industry: Nonprofits Slow to Use Social Media Tools

Within communications outreach, social media is just about everywhere. To find out just where nonprofits stand in social media awareness, adoption, satisfaction and usage trends, software and service company Sage conducted its second annual Nonprofit Insights study in January 2012, garnering more than 613 respondents from the nonprofit space. The results show that social media is transforming how nonprofits communicate and engage with their constituents and supporters. Overwhelmingly, 84% of the participants said their organization is using some form of social media, while 73% of the respondents said social media is “very” or “somewhat important” to their organization’s overall mission and strategy. TOOLS CONFUSING There were, however, some shortcomings in the use of social media by nonprofits: 69% of respondents say their organizations are not blogging and just 35% use a tool or tools to help manage their social media accounts (see the chart).

Subscribe Now  |  Login

Comments Off


About Scott Van Camp

Scott Van Camp is editor of PR News, an executive-level, reader-supported publication that helps enhance the business impact of PR. Scott has a rich background in both journalism and PR/marketing. He has more than 15 years of experience as a writer/editor at various consumer and trade publications. Scott was with VNU Business Publications for five years, including stints as managing editor at IQ News and Technology Marketing magazines and senior editor at Brandweek. In the PR/marketing sphere, he has served as corporate communications manager at MarketBridge, a marketing and sales consultancy, and as editorial director for the Chief Marketing Officer (CMO) Council. While at the Council, Scott led several high-profile marketing research projects. He has also operated his own communications and media consulting firm, SVC Communications.

Deals of the Week

Get $150 Off PR News' Measurement Conference 

Media Relations ConferenceJoin PR News at the National Press Club on Dec. 11 for the Media Relations Conference, where you'll learn how to tie your media relations initiatives to business goals, use the right metrics to prove the success of your efforts, incorporate social media in a brand crisis and more.

Use code “150” at checkout to save $150 on the regular rate.

Get $50 off PR News' Crisis Management Guidebook


Crisis management is an art, not a science. In this edition of PR News’ Book of Crisis Management Strategies & Tactics, you will discover many different views on this art, and you are certain to find takeaways that will transform the way your organization handles crises. 

Use code “50off” at checkout.

Save $100 on a PR News Subscription



Let PR News become your weekly, go-to resource for the latest PR trends, case studies and tip sheets. Topics covered include visual storytelling, social media, measurement, crisis management and media relations.

Use code “SUBDEAL” at checkout.

Comments are closed.