Case Study: Protecting Your Online Brand Rep: How One Company Tackled a Crisis While Another Stumbled 10/27/2008 By PR News Company: Dell; Creative Labs PR News Exclusive ContentSubscription Required Subscribers: Log In Remember Me Forgot Your Password? New Users: Subscribe This article is accessible to PR News subscribers only. Not a PR News subscriber? Become one today and get access to great content in every issue, plus PR News archives and special reports. Subscribe Now or Go To order by phone or email, please contact the Client Services department at 888-707-5814; firstname.lastname@example.org.