Crisis Management Guidebook, Vol. 4

Print Version

Add to cart

Quick Overview

Order your copy online or call 888-707-5814

Bad News Spreads Faster than Ever Before
PR News' Crisis Management Guidebook Vol. 4 is your up-to-the-minute toolkit to be used before, during and after crises. In these pages you will find insight, best practices, tips and case studies from crisis management professionals and PR News' editorial staff.

You'll learn how to distinguish a crisis from a simmering problem, keep top executives on message with the media, manage your online reputation, build a crisis response team, incorporate social media into your crisis plan, manage user content on Facebook, respond to online criticism and much more.
Guidebook Chapters:

View TOC

Chapter 1—Overview Rethinking Crisis Management
Chapter 2—Media Relations
Chapter 3—Internal Communications
Chapter 4—Reputation Management
Chapter 5—Issues Management
Chapter 6—Digital Communications
Chapter 7—Litigation PR
Chapter 8—The Crisis Plan

We know this guidebook will give you that sense of preparedness you seek—we also hope that you won't have to apply too many of the lessons learned contained herein. Last, but not least, we'd like to give a special thank you to all of our guidebook contributors.

Order your copy online or call 888-707-5814.

PR News does not accept returns for any of the PR Press Guidebooks. All sales are final. If you have any questions or receive a damaged or defective book, please contact the Client Services department at 888-707-5814;

Deals of the Week

Get $150 Off PR News' Big 4 Conference

Join PR News at the Hyatt Regency in San Francisco on August 6 for the Big 4 Conference, where expert communicators will share in-depth case studies from their Twitter, Snapchat, Facebook and Instagram strategies.

Use code “150” at checkout to save $150 on the regular rate.

Get $50 off PR News' Social Media Guidebook


This 11-chapter guidebook focuses on communicating in a mobile and social world, winning the attention of audiences, social media listening strategy and technology, social media measurement and so much more.

Use code “50off” at checkout.

Save $100 on a PR News Subscription



Let PR News become your weekly, go-to resource for the latest PR trends, case studies and tip sheets. Topics covered include visual storytelling, social media, measurement, crisis management and media relations.

Use code “SUBDEAL” at checkout.