Consumer Relations: The Buck Stops There

No matter how big the business or how deep its pockets, corporations still live or die at the hands of consumers. If the products and services are delivered with attention to

individual consumption habits, chances are the reputation will remain sturdy. This week's installment of Corporate Reputation Gauge, provided by research from the Delahaye

Corporate Index, reaffirms this point, highlighting companies that run the gamut from the very good customer relations to the very, very bad.