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Clear Initial Response From Sesame Workshop to Elmo Crisis

The company’s blog post on the Kevin Clash/Elmo allegations is honest and transparent. PR News offers 5 more tips on crisis message clarity. | MORE »

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Cold Stone Takes to Twitter to Address Complaints Over Slur

Cold Stone Creamery used its official Twitter account to handle complaints about one employee’s rogue and incendiary Facebook post about President Obama. | MORE »

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LIPA Violates Basic Crisis Tenets

With thousands of customers still without power after Sandy, the utility company’s statement that it will be more ready for a storm in 2013 rings hollow. | MORE »

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Coca-Cola Shakes Up Site, Offers Big Gulp of Content

Coca-Cola has revamped its website and is featuring more content for consumers, a sure sign that the trend of brands becoming "media companies" is picking up steam. | MORE »

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3 Mistakes to Avoid When Writing E-Mails to PR Clients

Writing and sending e-mails seems to take no effort at all—and therein lay the potential pitfalls. | MORE »

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Brands Stand and Deliver to Honor U.S. Veterans

In recognition of Veteran’s Day on Nov. 11, we’ve highlighted organizations that are using their brand power to honor our nation’s veterans. | MORE »

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4 Mistakes to Avoid When Writing Press Releases

What are the worst mistakes a PR pro can make when crafting a press release? We’ve got four for you to keep in mind. | MORE »

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Small Businesses Increase Social Efforts, and Budgets

Nearly 70% of small businesses are spending more time and money on social media than they did a year ago, but only a third are publishing to their social networks each day, according to a VerticalResponse study. | MORE »

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5 Do’s and Don’ts for Pitching Bloggers

Joanne Bamberger, founder of political blog PunditMom has this advice for PR pros: Treat bloggers as professionals, and they’ll do the same for you. | MORE »

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7 Must-Read Books for Communicators

Had enough of Fifty Shades of Grey and Bossypants? Make room on your shelf for Edelman and the Rise of Public Relations. | MORE »

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