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When a Weekend Social Media Crisis Strikes: 5 Preparedness Tips

by Scott Van Camp | 08/06/2012

A full-blown social media crisis is bad enough. When it happens during "off hours," it could go from bad to worse. | MORE »

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Southwest Hits Turbulence With Ticket Troubles

by jhudson | 08/06/2012

When an online promotion when awry, the airlines’ communications department had to switch into crisis management mode and handle the bumpy ride. | MORE »

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Southwest Hits Turbulence With Ticket Troubles

by jhudson | 08/06/2012

When an online promotion when awry, the airlines’ communications department had to switch into crisis management mode and handle the bumpy ride. | MORE »

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3 Tips to Build Your Personal Brand on LinkedIn

by Bill Miltenberg | 08/03/2012

LinkedIn, which just impressed Wall Street with its earnings report, continues to grow. Here are some tips to make the most of its many opportunities for personal branding. | MORE »

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3 Tips to Build Your Personal Brand on LinkedIn

by Bill Miltenberg | 08/03/2012

LinkedIn, which just impressed Wall Street with its earnings report, continues to grow. Here are some tips to make the most of its many opportunities for personal branding. | MORE »

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Gabby Douglas Set to Shine Bright in Social Media Age

by jhudson | 08/03/2012

The U.S.’ new gymnastics darling is bound to be a superstar in social media-centered marketing campaigns. | MORE »

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Gabby Douglas Set to Shine Bright in Social Media Age

by jhudson | 08/03/2012

The U.S.’ new gymnastics darling is bound to be a superstar in social media-centered marketing campaigns. | MORE »

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When Customer Services, Social Media and PR Collide

by Alan Cairns | 08/03/2012

UK-based mobile phone and broadband company O2 turned a PR disaster into a win by communicating with customers with a sense of humor and grace when its network went down | MORE »

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When Customer Services, Social Media and PR Collide

by Alan Cairns | 08/03/2012

UK-based mobile phone and broadband company O2 turned a PR disaster into a win by communicating with customers with a sense of humor and grace when its network went down | MORE »

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PR News Hotlist: Top 10 PR Blunders of 2012, Part 1

by Bill Miltenberg | 08/02/2012

It’s only August, but there has already been a year’s supply of high-profile PR blunders. | MORE »

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