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In 2011, Politicians Said the Darndest Things

This just in: Notable 2011 quotes from politicians failed to reach standards set by FDR and Kennedy. | MORE »

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For Best Buy Customers, ‘Sorry’ May Not Be Enough

The retailer could be in danger of losing customer loyalty and trust after it canceled online orders that were made on Black Friday. | MORE »

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Verizon Wireless Outages Dent Rep for Reliability

More outages have struck Verizon Wireless’ networks, and while the company has been quick to respond to consumers on Twitter, explanations for the breakdowns have not been forthcoming. | MORE »

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PG&E Recovers From Near-Fumble at Candlestick

When Candlestick Park went dark in front of a national TV audience, energy utility PG&E quickly worked to spread information among many channels. | MORE »

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Skype Finds the Perfect Gift for Holiday Travelers

The Internet service’s offering of free WiFi in U.S. airports during the holiday season is building the kind of goodwill that pure marketing can’t deliver. | MORE »

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Kmart’s Inadvertent Feel-Good Xmas Story

Kmart has enjoyed great—and free—press this holiday season from widespread acts by Good Samaritans helping to pay off other shoppers’ layaway debts, AP reports. | MORE »

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Facebook’s Timeline Finally Launches

The highly anticipated new feature offers compatibility with third-party applications, opening the door for more direct, and indirect, audience engagement. | MORE »

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Avon’s PR Staff on Call During CEO Transition Period

Avon announced that it’s on the hunt for a new CEO, and its PR staff will now be tasked with publicly managing what might be a long CEO transition process. | MORE »

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Chuck E. Cheese’s Tells the Kids to Lay Off the Heavy Machinery

Because of an internal communications snafu, some of the popular restaurant chain’s franchises have been breaking child labor laws. | MORE »

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Lowe’s Backs Away From One Controversy, Stumbles Into Another

After pulling its ads from the TLC show All-American Muslim, Lowe’s gains the praise of a conservative group while getting more than an earful from others. | MORE »

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