On March 30 Facebook converted all brand pages to the new Timeline format. Here are four tips for those who haven’t prepared in advance.
The canning of Keith Olbermann may be the first time a high-profile firing has played out in real time on Twitter.
Google’s commenting system may end up benefiting both Google+ and the Web publishers that adopt it.
After retweeting misinformation to his 252,000 followers, Spike Lee issued an apology on Twitter.
The airline has effectively used Twitter, its blog and CEO engagement to address pilot Clayton Osbon’s in-flight rant.
E-mail may still be the most popular form of digital communication, but social networking is not far behind.
Beef Products Inc. is launching a PR campaign of its own to educate the public on the safety of its product.
JetBlue’s official account of the diverting of a Las Vegas-bound flight offers few of the details that can be found easily elsewhere.
Communications and marketing execs at financial services firms are in almost complete agreement about the cause of Wall Street’s reputation crises.