Water Cooler

Virgin America Plays It Too Cool With Angry Customers

by PR News | 11/08/2011

Virgin America’s transition to a new reservation system has been anything but smooth. | MORE »

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7 Tips to Consider for Your New Google+ Brand Page

by PR News | 11/07/2011

Google has finally launched its much-awaited brand pages for Google+. Euro RSCG Worldwide’s Romey Louangvilay gives you the inside scoop on how to maximize the potential of this powerful new point of connection between your brand and your audiences. | MORE »

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Marriott Books Room for Customer Reviews on its Own Site

by PR News | 11/07/2011

Taking some engagement cues from Yelp and TripAdvisor, Marriott will soon allow its customers to post reviews on its site. | MORE »

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What Google’s Newest Search Algorithm Means for PR Pros

by PR News | 11/04/2011

Now that Google has updated its search algorithm to deliver more timely results, it’s critical for PR pros to optimize their content against trending topics. | MORE »

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Like This: Financial Advisers Adding Social to Their Portfolios

by PR News | 11/03/2011

Financial services firm Raymond James is now providing compliant social media access to its advisers, demonstrating the expansion of social media activities across all types of organizations. | MORE »

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Safeway Turns Other Cheek Over Shoplifting Charges

by PR News | 11/02/2011

After a pregnant mother and her husband were arrested for shoplifting at a Safeway and had their daughter taken away, the supermarket chain eventually decided not to press charges. | MORE »

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BofA’s Debit Fee U-Turn the Latest Display of Consumer Power

by PR News | 11/01/2011

Corporate America beware: Cash-strapped consumers are not taking price increases well, causing Bank of America to reverse its decision to charge a $5 debit card fee. | MORE »

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Grumblings From the JetBlue Cockpit Are Loud and Clear

by PR News | 10/31/2011

While a fully loaded JetBlue plane was stuck on a tarmac for seven hours, a member of the flight crew offered his own critique of the company’s handling of the situation. | MORE »

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After the Fire, an Opportunity for Domino’s Pizza in Lake City

by PR News | 10/31/2011

Domino’s Pizza has distanced itself from the managers of a Florida franchise who have been arrested for setting fire to a Papa John’s franchise, but may be missing out on a community building opportunity. | MORE »

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LIRR Talks and Walks In Its Official Statement

by PR News | 10/28/2011

Following the arrests of several former Long Island Rail Road workers over disability fraud, an official statement came from the organization’s head rather than from the PR staff. | MORE »

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