Water Cooler

A horrific crash a fan’s removed YouTube clip shows battle between copyright and fans sharing their experiences on social media.

Despite operating in a highly regulated industry the onus is on public relations execs to develop a social-media presence.

In the wake of the Carnival triumph debacle, would you want to take a cruise for vacation? We got some decidedly mixed results from the PR crowd.

Pinterest is certainly open for business, and has just raised $200 million in funding.

Communicators who think using CAPS in the email subject line is verboten should probably think again.

Nestlé’s it pasta meals from store shelves in Europe after after the discoveries of horse meat in British foods, but that message isn’t being communicated as well as it should be.

CEO Marissa Mayer as in the process of lifting the morale of a once-troubled workforce. Now she goes external in touting the “new, modern” Yahoo.

Burger King’s Twitter hacking is the latest remind that offering complete details around a breach is a PR/communications responsibility.

Backlash adds to the growing proof that, in a social-media age, consumers get the last word when companies announce changes to their products and services.

While the top social platforms remain firmly in orbit, there are a number of up-and-coming networks to keep your telescope trained on.