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Spike Lee Takes Us Back to Twitter Basics

After retweeting misinformation to his 252,000 followers, Spike Lee issued an apology on Twitter. | MORE »

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E-Mail Still the Most Popular Digital Communication Platform

E-mail may still be the most popular form of digital communication, but social networking is not far behind. | MORE »

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JetBlue’s Response to Pilot Outburst Now On Course

The airline has effectively used Twitter, its blog and CEO engagement to address pilot Clayton Osbon’s in-flight rant. | MORE »

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‘Pink Slime’ Makers Fight PR Firestorm with Fire

Beef Products Inc. is launching a PR campaign of its own to educate the public on the safety of its product. | MORE »

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One JetBlue Plane Gets Diverted, Two Narratives Collide

JetBlue’s official account of the diverting of a Las Vegas-bound flight offers few of the details that can be found easily elsewhere. | MORE »

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Wall Street Owns Up to Its Bad Rep

Communications and marketing execs at financial services firms are in almost complete agreement about the cause of Wall Street’s reputation crises. | MORE »

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Pinterest Listens to Users, Changes Terms of Service

Pinterest has updated its terms of service, acceptable use policy and privacy policy to appease growing user concerns. | MORE »

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Mad About #Draping

A Twitter and Pinterest trend helped promote the premiere of season five of AMC’s Mad Men. | MORE »

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3 Things You Need to Know About Google’s Semantic Search

Google’s updating its search engine to include "semantic search," which will emphasize the meaning of words and terms, thus affecting SEO strategies. | MORE »

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Top Romney Aide Gets a Case of the Shakes, Stirs Up Rivals

Even grizzled media relations experts can unload a devastating gaffe, as Mitt Romney campaign adviser Eric Fehrnstrom has just learned. | MORE »

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