Water Cooler


avatar

Twitter Staying Mum on Threatening User

After refusing to identify a user making Colorado-style threats in New York, the social media site is being subpeonaed by the NYPD. | MORE »

Comments Off

avatar

7 Tips for Communicating With Journalists via LinkedIn

Lori Russo and Krista Canfield offer seven tips and tricks for leveraging LinkedIn to communicate with journalists. | MORE »

1 Comment

avatar

Southwest Hits Turbulence With Ticket Troubles

When an online promotion when awry, the airlines’ communications department had to switch into crisis management mode and handle the bumpy ride. | MORE »

Comments Off

avatar

Southwest Hits Turbulence With Ticket Troubles

When an online promotion when awry, the airlines’ communications department had to switch into crisis management mode and handle the bumpy ride. | MORE »

Comments Off

avatar

When a Weekend Social Media Crisis Strikes: 5 Preparedness Tips

A full-blown social media crisis is bad enough. When it happens during "off hours," it could go from bad to worse. | MORE »

Comments Off

avatar

When a Weekend Social Media Crisis Strikes: 5 Preparedness Tips

A full-blown social media crisis is bad enough. When it happens during "off hours," it could go from bad to worse. | MORE »

Comments Off

avatar

When Customer Services, Social Media and PR Collide

UK-based mobile phone and broadband company O2 turned a PR disaster into a win by communicating with customers with a sense of humor and grace when its network went down | MORE »

Comments Off

avatar

When Customer Services, Social Media and PR Collide

UK-based mobile phone and broadband company O2 turned a PR disaster into a win by communicating with customers with a sense of humor and grace when its network went down | MORE »

Comments Off

avatar

3 Tips to Build Your Personal Brand on LinkedIn

LinkedIn, which just impressed Wall Street with its earnings report, continues to grow. Here are some tips to make the most of its many opportunities for personal branding. | MORE »

Comments Off

avatar

3 Tips to Build Your Personal Brand on LinkedIn

LinkedIn, which just impressed Wall Street with its earnings report, continues to grow. Here are some tips to make the most of its many opportunities for personal branding. | MORE »

Comments Off