Water Cooler

Jeter Skips the Press Conference and Retires Via Facebook

February 13th, 2014 by

By going to Facebook Wednesday to announce his retirement from baseball following the upcoming season, the Yankee shortstop put on a clinic on how to use social media to strike the right tone for sensitive subjects.

Image-Heavy Twitter Profiles Could Be Coming Soon

February 12th, 2014 by

Imitation is the sincerest form of flattery, right? And that includes social channels. Twitter is experimenting with yet another profile redesign, channeling Facebook, Google+ and Pinterest’s image-heavy formats in a yet-to-be-released update. Mashable reports that… Continued

Positive PR for Chick-fil-A (for a Change) after Antibiotic-Free Pledge

February 12th, 2014 by

Chick-fil-A joins a CSR trend that saw Subway remove chemicals from its bread baking process and Kraft Foods remove artificial dyes from its cheese slices.

White’s Loss at Sochi Olympics Could be PR’s Gain

February 12th, 2014 by

Following his fourth-place finish in the halfpipe final at the Winter Olympics Tuesday, Shaun White is already making noises to focus more on his music career and less on snowboarding. But if the music thing doesn’t work out, White could also try his hand at branding. He certainly has a knack for how to manage his own brand.

Dumb Starbucks Turned Out to be Smart PR

February 11th, 2014 by

Dumb Starbucks was among the top trending stories of the last 24 hours, for sure. And while it has come and gone already, as Los Angeles County health inspectors shut the store down on Monday for operating without a valid permit, it deserves recognition from the communications perspective for several reasons.

7 Commuting Gripes From Winter-Weary PR Pros

February 11th, 2014 by

With the awful winter weather in mind, we asked our Twitter followers what they hate most about commuting to work. It’s mid-February, and we found that people are in full complaint mode.

5 Storytelling Tips to Make Your Brand More Relatable

February 11th, 2014 by

Storytelling is a fundamental skill for communicators. Here are some tips to make your messaging shine.

PR Lessons from AOL Chief’s Latest Apology

February 10th, 2014 by

Foot, meet mouth. Tim Armstrong, the CEO of AOL, has done it again. He’s apologized for comments that showed a remarkable lack of empathy for AOL employees. He’s also done PR pros a favor when it comes to convincing C-level executives on why it’s important that they show some compassion for their employees.

Lessons in Social Media Writing: Define Your Audience and Ply Your Personality

February 10th, 2014 by

Figuring out what works on social media is an abstruse art, as audiences are fragmented and interested in specific, narrow topics.

10 Favorite Employee Perks of PR Pros

February 7th, 2014 by

We asked PR News’ followers on Twitter and Facebook to name their favorite employee perk. Two words: free food.