Social Media


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An Opportunity for Pinkberry to Do Good

Try to imagine worst-case scenarios for a corporate communications team—a company’s co-founder being arrested for beating a homeless man with a tire iron would likely rank somewhere near the top of the list. That’s the … | MORE »

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Case Study: Using Twitter, American Airlines Defuses Security Incident

After receiving a phone call saying a bomb was on board one of its planes, American Airlines’ social media-driven response was anything but phoned in. | MORE »

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B2B Communications: Use Integrated Approach to Engage Industry Analysts and Manage Reputation

B2B PR pros discuss the changing face of analyst relations and the new techniques being used to reach these important targets. | MORE »

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Tip Sheet: 10 Ways to Solidify PR’s Role in Social Strategy

For the PR executive, it’s not all about smart social media tactics—it’s also about becoming a strategic leader in social media within your organization. | MORE »

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Ship Crisis Affects Cruise Industry Rep

In data exclusive to PR News, negative social sentiment about the cruise industry spiked the day after the Costa Concordia disaster. | MORE »

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As Texting Moves From Simple Prompts to Bottom-Line Actions, R U Ready?

Advances in technology and a steady increase in activity may soon make texting a viable tactic within overall communications strategies. | MORE »

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Case Study: Unique Storytelling, Crossover Appeal and an Enchanting Equine Angle Help the Breeders’ Cup Set Records

PR agency Conover Tuttle Pace chose a horse of a different color—the quirky mare Zenyatta—to successfully drive awareness and sales for the Breeders’ Cup. | MORE »

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Tip Sheet: Get a Grip on Conversations: Map a Social Graph

Mapping your social graph enables you to locate and build relationships with influencers. But look out: Information travels fast along the graph. | MORE »

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As Google+ Grows, Early Adopters Reveal Brand-Page Best Practices

Whether it’s improving your search visibility or your brand’s syndication across platforms, at present Google+’s advantages far outweigh the disadvantages of not having a presence on the platform. | MORE »

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Forget the Controlled Town Hall, Employees Have the Social Floor

The rapid adoption of the use of social media in employee communications begs a provocative question: Have internal PR practitioners become community managers? | MORE »

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