Social Media

NYPD Responds to #ICantBreathe with #WeHearYou and Faces Backlash

December 4th, 2014 by

The NYPD has fallen prey to another Twitter miscue after a high-ranking officer responded on Twitter to the public reaction of grand jury decision.

Infographic: The State of Infographics

December 3rd, 2014 by

Infographics have grown to become one of the most powerful communications tools in use today. Are you using them to your advantage?

5 Tips (and 1 Big Tactic) to Increase Social Media Engagement

December 2nd, 2014 by

Communicators need to focus on the little things that made each social platform so popular to begin with. Namely, the ability to communicate.

7 Ways to Think Like a CEO on Social Media

December 1st, 2014 by

Tying social media to business outcomes can be as much fun for PR and marketing professionals as being stuck in traffic on your way to the airport. It can be an unpleasant fact of life.… Continued

The ‘Star Wars’ Trailer Unleashed the Trolls. Here’s How to Deal With Them in Your Space

December 1st, 2014 by

In a social media age trolls are ready to pounce on a new product, service or performance. The latest example? The trailer for “Star Wars: The Force Awakens,” which rolled out last Friday and was immediately met with criticism and parodies.

Communication Lessons From the Ebola Outbreak

November 24th, 2014 by

Through my work with Linking the World, I’ve been involved in coordinating efforts during numerous crises, including the Ebola outbreak. While each situation is unique, the importance of effective communication in these instances isn’t.

Think Through the Downsides Before Engaging on Twitter

November 24th, 2014 by

While it’s virtually impossible to stop Internet trolls from taking shots at your brand, a series of recent Twitter fails should be cause for concern among communicators.

How to…Strategize for Mobile Apps

November 24th, 2014 by

Whether for internal or external audiences, putting information and tools into the palms of your customers’ or employees’ hands seems to be a requirement. But is an app the best solution?

Communicators Leverage LinkedIn to Raise Awareness

November 24th, 2014 by

Brands are so enthralled by Facebook, Instagram, Twitter and other consumer-facing social channels that they tend to give LinkedIn short shrift. However, business communicators ignore LinkedIn at their own peril.

Helping the PR Team Soar

November 24th, 2014 by

Linda Rutherford, who leads PR at Southwest Airlines, talks about how to motivate her communications team and the role of storytelling at the company.