Social Media


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Dumb Starbucks Turned Out to be Smart PR

Dumb Starbucks was among the top trending stories of the last 24 hours, for sure. And while it has come and gone already, as Los Angeles County health inspectors shut the store down on Monday for operating without a valid permit, it deserves recognition from the communications perspective for several reasons. | MORE »

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5 Storytelling Tips to Make Your Brand More Relatable

Storytelling is a fundamental skill for communicators. Here are some tips to make your messaging shine.  | MORE »

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Lessons in Social Media Writing: Define Your Audience and Ply Your Personality

Figuring out what works on social media is an abstruse art, as audiences are fragmented and interested in specific, narrow topics. | MORE »

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PR Insider: Staying Focused at the Center of a Crisis

In today’s 24-7-365 media cycle, there’s a crisis all the time. Here are some tips on handling a crisis via social media.  | MORE »

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PR Pros Need to Harness Growing Link Between Passion and ROI

When we are looking to monetize social media, our attention should turn to how we measure passion and its resulting impact.  | MORE »

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Tailor Your PR Efforts to Make an Impact on Facebook

Simply posting content to Facebook will not guarantee that you reach your fans. Here are some tips to develop a plan for your PR efforts.  | MORE »

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Cracking Content Marketing: The Communicators’ Role in Content Creation

Seventy-eight percent of CMOs think custom content is the future of marketing. What can communicators do when there is no hard news to shape content? | MORE »

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Developing an Effective Social Media Measurement Strategy

Don’t leave your social media strategy to chance. Here are some thoughts on how to arm yourself with meaningful data to measure your tactics.  | MORE »

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Social and Mobile Channels Provide New Wheels for Your Media Tours

Mobile marketing tours are an increasingly popular PR vehicle for brands and organizations that want to move beyond static media tours.  | MORE »

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Leveraging Social Media for the Super Bowl

For the Super Bowl, several brands are executing social media campaigns to either leverage their ad buys or get around spending money on a pricey 30-second spot.  | MORE »

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