Social Media

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PRNews/LexisNexis Survey: Few Brands Have Formal Structures for Social Listening

January 16th, 2018 by

Is anyone listening? When it comes to social listening, the answer is yes. The trouble is that nearly 40% of brands lack a formal plan for social listening, according to new survey from PRNews and LexisNexis. Even more concerning is that these brands have failed to implement procedures for what happens when social listening picks up a potential issue.

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Facebook to Downplay Branded Content in News Feeds, Zuckerberg Says

January 12th, 2018 by

If you thought Mark Zuckerberg’s New Year’s resolution to “fix” Facebook was just like your resolution to stop eating candy (as in, never going to happen), think again. Late Thursday, Zuckerberg announced major changes coming to the platform—namely, a de-emphasis of branded content in news feeds—and those changes will likely have a serious impact on your brand’s approach to the platform.

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Consumer Engagement with B2B Brands in 2017 Holds Steady vs 2016, IMG Models Tops List

December 19th, 2017 by

As the year ends with this edition of PR News , we begin the first of three data installments provided exclusively to us by data partner Shareablee. In this first edition Shareablee provides the most-engaged B2B brands during 11 months of the year with Facebook, Twitter and Instagram.

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Facebook Puts the Smack Down on Posts That Ask for Likes or Shares

December 18th, 2017 by

Starting today, Facebook will demote what it calls “engagement bait,” posts that lure users into interaction by explicitly asking for likes and shares without offering editorial value. The posts are one way that brands can take advantage of Facebook’s (ever more discriminating) News Feed algorithm by boosting engagement to gain more organic reach. But the platform is taking action in response to widespread complaints, likely forcing some brands to rethink their approach.

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3 Ways Netflix’s ‘Prince’ Tweet Dampened the Christmas Spirit

December 12th, 2017 by

When it comes to holiday tweets, should brands play naughty or nice? Netflix’s snarky tweet, calling out fans of its program “A Christmas Prince,” begged the question. In a statement to PR News, Netflix wrote: “The privacy of our members’ viewing is important to us. This information represents overall viewing trends, not the personal viewing information of specific, identified individuals.”

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Social’s Influence Varies by Industry, Demographic

December 12th, 2017 by

Communicators assume social media and influencers are influential to some degree on peoples’ decisions. The more important questions: How influential are they? Which demographic groups are influenced most? And do people value the advice of influencers and what they see on social media equally across the board? In other words are there particular sectors where social media content and influencers’ advice carries the most weight? A new report attempts to answer some of those questions.

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Facebook Launches ‘Messenger Kids’ for Children Under 13

December 4th, 2017 by

Launching Dec. 4 on iOS in the U.S., Messenger Kids is focused on kids 13 and under who want a fun way to communicate with friends or family. The number one concern, of course, is privacy and safety, and Facebook has done its research to ensure that this app will address everything parents are worried about.

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Snapchat Courts Brands With Suggested Filter Feature

November 28th, 2017 by

Snapchat has announced a new feature that recognizes users’ images and suggests graphic overlays and filters. These smart filters can parse an image and suggest relevant graphics in several categories. Pets, concerts, food, sports and beaches are among the top suggestions. For communicators, the new feature is more than just a fun way to decorate posts. The rollout sends a larger message to brands about the app’s ability to drill down beyond users’ interests and into their daily behavior.

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Twitter Wants You—to Pay to Play Automatically

November 13th, 2017 by

Twitter is inviting users in the U.S., the U.K. and Japan to participate in its new program, Promote Mode. The program automatically promotes all tweets for $99 a month. What the social platform isn’t saying is that with this new program, Twitter, like Facebook, sees itself primarily as an ad platform. Allowing users to automate the promotion process—making every paid tweet count more than one without dollars behind it—means Twitter is further distancing itself from its organic roots.

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How Solo Communicators Can Amplify Their PESO Mojo

November 10th, 2017 by

The role of a communications pro has drastically changed. Now, all communications strategies need to be integrated with a mix of paid, earned, social/shared and owned media. We recently talked to Anna Ruth Williams, founder and CEO of ARPR—who will be speaking about PESO at the upcoming PR News Media Relations Conference— about how smaller brands with a communications “team” of just one person can optimize every letter of PESO to effectively spread their message.