Topics

Assume There Are No Privacy Settings on Facebook, and Proceed From There

December 6th, 2011 by

A glitch on Facebook revealed users’ photos that were meant to be hidden from view.

Add Some Conflict to Make Your PR Programs Pop

December 6th, 2011 by

Looking for an instant jolt for your PR initiatives? Pick a fight, says author George Torok.

Add Some Conflict to Make Your PR Programs Pop

December 6th, 2011 by

Looking for an instant jolt for your PR initiatives? Pick a fight, says author George Torok.

Leverage the Power of Fan Sites for Truly Rabid Engagement

December 6th, 2011 by

MWW Group EVP Jared Hendler provides five tips for connecting with hyper-engaged and like-minded fan sites, Facebook pages and Twitter feeds.

‘Basics’ of Communications Preferred by Consumers

December 6th, 2011 by

While much has been said about social media’s ability to change how a brand can interact with consumers, customers still find traditional customer service tenets to be more attractive.

7 Media Relations Trends to Expect in 2012

December 6th, 2011 by

Priya Ramesh of CRT/tanaka and Johna Burke of BurrellesLuce weigh in on which media relations trends you should track in 2012.

7 Media Relations Trends to Expect in 2012

December 6th, 2011 by

Priya Ramesh of CRT/tanaka and Johna Burke of BurrellesLuce weigh in on which media relations trends you should track in 2012.

Case Study: MWW Has Celebrities to Spare in a Multi-Tiered Campaign to Make Bowling Roll With a Younger Crowd

December 5th, 2011 by

To lift the stodgy image of bowling, MWW devised an online Hall of Fame voting contest ingeniously linked to hot celebrity nominees’ fan sites.

Mitigating the Risk of Bad Research: Aggregate, Search, Cleanse and Repeat

December 5th, 2011 by

There are five key questions to ask to determine if you are measuring your social media activity effectively.

Quick Study: ‘Basics’ of Communications Preferred by Consumers; Service Providers Tardy With Retention Programs

December 5th, 2011 by

â–¶ Social Media is Not All That: Brands seduced by the hype around social media risk alienating their customers, says a new report by Pitney Bowes. Marketers investing time and money in social media interaction… Continued