4 Tactics Communicators Can Use in 2017 to Counter Fake News

January 9th, 2017 by

Fake news headlines fooled American adults about 75% of the time in 2016, according to a survey by BuzzFeed News. Google and Facebook were faced with acknowledging what was termed a fake news epidemic and sought to enhance controls to mitigate future occurrences.

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How to Turn Slow News Months Into PR Wins

January 9th, 2017 by

It’s become harder to gain media coverage. Likewise, securing coverage in down months like December and January can challenge even the most committed PR pros. Some may have little to no fresh content to pitch. But if you want your brand to remain relevant, you must be active in the public conversation.


This Week in PR

January 9th, 2017 by

Our weekly roundup of trends and personnel moves in PR. This week features a story about The Arthur W. Page Center choosing its Icons of Integrity, a counter to fake news.


[VIDEO] The Interplay Between Social Media and Humor in the Obama Years

January 6th, 2017 by

It can be challenging to pick and choose when to use humor in communications, especially for well-known brands whose audiences religiously follow social channels and dispatches. In recent years, the White House—a brand unto itself—has used humor to great effect. David Litt, special assistant to the president and a presidential speechwriter from 2011 to 2016—and now head writer and producer at Funny Or Die D.C.—reflects on the uses of humor during the Obama administration.


How to Approach SEO as Google Moves to a Mobile-First Index

January 5th, 2017 by

The rules of search engine optimization (SEO) can change so quickly, by the time you implement yesterday’s best practices, a new set of considerations seemingly take their place. And that moving target is set to move again: Since more searches now come from mobile platforms than desktops, Google will soon roll out a fully updated mobile-first index, which considers the mobile version of a website its primary version.


The Week of Wendy’s, Twitter’s Latest Superstar

January 5th, 2017 by

The toast of the social media world this week has been fast-food chain Wendy’s sassy backtalk to an annoying troll on Twitter. Most of the communicators we’ve spoken to would advise people running a brand’s Facebook or Twitter account to be meek and deferential to an agitator like this one. Why, then, has Wendy’s been showered with universal acclaim?


4 PR-Related Trends to Watch at CES 2017

January 4th, 2017 by

There’s nothing better than a business trip during the first week of January to shock staffers back into the harsh reality of the work world after well-deserved time off during the holidays. While that’s probably not why the Consumer Electronics Show (CES) begins this week—the cost of convention space is lower in early January, particularly in colder climates and travel budgets are full at the year’s start—it accomplishes the mission well.


McDonald’s Takes Vow of Silence After Vatican Location Opens

January 3rd, 2017 by

McDonald’s has opened a location just a stone’s throw from Vatican City, eliciting complaints from Vatican authorities. NBC reported at least one cardinal’s public opposition, calling the opening “perverse” and “abberant.” Amidst a flurry of international headlines, McDonald’s has been noticeably silent, and has not issued any kind of public statement. The fast food chain hasn’t even announced the opening on social media or other official channels. McDonald’s silent posture is likely a strategic move to keep the brand out of a volatile situation.


Lessons Learned From the Top PR Crises of 2016

January 3rd, 2017 by

As Shakespeare wrote in The Tempest, Act 2, Scene 1, “What’s past is prologue.” In Washington, D.C., that quote is inscribed, appropriately, on a statue outside The National Archives. “Those who cannot remember the past are condemned to repeat it,” the philosopher, novelist and poet George Santayana wrote. These quotes emphasize how important it is for communications pros to consider the PR crises of the past year and how they were handled, or mishandled, since they will guide our actions in 2017.


Review: 2016 in Headlines That Young PR Pros Should Learn From, Part II

December 30th, 2016 by

As the year draws to an end, there are many lessons that young PR people should have learned from 2016 news reports that can apply to our business. Here’s a second look back at the learning moments of the year that sprang from the headlines.