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tribe, advocates

How to Raise Employee Engagement via Product Experiences and Strategic Communication

February 20th, 2018 by

So many communicators tell us that internal communications just might be the most difficult assignment for a PR pro. This article provides real-world examples of how two brands, Slack and Dropbox, build engagement and excitement within their ranks with the ultimate goal of creating brand advocates.

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How 4 Influencers Redefined ‘Black Panther’ for a New Generation

February 16th, 2018 by

Marvel’s long-awaited “Black Panther” has already shattered box-office pre-sale records and is shaping up to be the most successful movie with an almost all-black cast ever released. But the source comic book was not always as infused with such resonant ideas about racial identity, class and power. Here’s a look at the influencers who helped reframe Black Panther’s brand and identity as a powerful avatar for black representation on the big screen.

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3 Tips to Enhance Data in Your Media Pitches

February 16th, 2018 by

Increasingly media members expect PR pros to use data, charts and graphs to bolster their pitches. As a result, a data-filled pitch no longer equates to guaranteed coverage. Here are a few simple tips that can help you make better use of the data in your pitches and raise the chances that your story will receive media attention.

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High School Shootings Find Their Ugly Real-Time Social Media Moment

February 15th, 2018 by

The horrific events in South Florida that left 17 people dead and roughly twice that number wounded was the 25th fatal, active school shooting since Columbine in April 1999. While the shootings share many characteristics, they differed in a number of the ways communications figured into the equation.

Sochi 2014 Winter Olympics Men's Snowboard Halfpipe FInal

Shaun White’s Press Conference Bridging Technique Won’t Win Him Any Gold Medals

February 14th, 2018 by

“Honestly, I’m here to talk about the Olympics, not gossip,” gold medal winner Shaun White said in response to a reporter’s inconvenient question about a sexual harassment accusation that eventually was settled out of court. But reporters aren’t paid to stick to a star’s script, usually—the Olympic champion knows that now.

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Financial Brands Maintained Strong Consumer Engagement in ’17 Despite 15% Drop in Content

February 13th, 2018 by

Financial firms are generally thought to be shy about social media. Not so, at least in 2017, according to data provided exclusively to PR News by Shareablee. The sector combined for some 58 million consumer interactions in 2017, which represents modest growth vs 2016. And it accomplished this despite posting fewer pieces of content.

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Social’s Silver Fox: Facebook Is Shedding Younger Users

February 12th, 2018 by

Facebook woke up this morning to see another gray hair in the mirror. While Facebook’s popularity with younger users has been on the decline for some time, a new report from market-research firm eMarketer quantifies just how bad this year’s exodus will be. Facebook is set to shed about 2 million users under the age of 24 this year.

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3 Ways Unilever Benefits From Its Threat to Pull Facebook, Google Ads

February 12th, 2018 by

Unilever is threatening to pull ads from the likes of Facebook, Twitter and Google—but the way the consumer goods giant conveyed that message has been as powerful as the message itself. The company’s CMO Keith Weed planned to use his keynote at the IAB Annual Leadership Meeting today to call for improved transparency, accountability and consumer trust in digital platforms. But in a masterstroke of messaging, the company managed to humanize itself and score earned media, while also positioning Unilever as a thought leader, by releasing the speech strategically.

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Own It, Wear It, Apologize: How Toronto’s Transit Commission Handles Crises

February 9th, 2018 by

It’s not often we get a close-up look at how communicators handle crises. Brad Ross, executive director of communications for Toronto Transit Commission (TTC), takes us through a difficult week, day by day. In the end, TTC feels that being honest and transparent and apologizing will re-build the reputation hits it absorbs after a difficult week on the rails. It might take a little bit of time, though.

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Twitter’s in the Black But Flat, While Snap’s in the Red But Surging

February 8th, 2018 by

Twitter delivered a profitable quarter for the first time in its history, beating Wall Street’s expectations with fourth-quarter net income of $91 million. But the cheery news was tempered by the fact that its user growth is stagnant, and even falling in the U.S. Meanwhile, in a tale of two platforms, Snapchat is still bleeding money, yet its user base, particularly among Gen Z, is on the ascent.