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3 Ways to Quit Hoarding Your PR Data and Be More Selective

March 17th, 2017 by

Trying to separate the signal from the noise when it comes to PR measurement can be a daunting task. There is so much data at your disposal that it’s tempting to try and embrace it all. But one of the most common traps companies fall into when starting a measurement program is in taking too wide of a view of what should be measured, says Jessica Onick, corporate public relations program manager at B2B software firm Citrix. “The biggest mistake that we as PR people make is the tendency to want to measure the universe,” she said.

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Be Like Cisco: Let Employees Take Over Your Snapchat

March 16th, 2017 by

Do you have the guts to cede control of your social media to employees? This takes trust, but according to Carmen Collins, social media lead for Cisco’s Talent Brand team, it can be a rewarding way to get out your message, promote the brand’s culture and build your following.

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Why iMessage Is Key for Dunkin’ Donuts in the Era of Ad Blocking

March 15th, 2017 by

How many times have you received a text message you didn’t look at? The answer is most likely “almost never.” In fact, text messages receive a 98% open rate and mobile messaging is the No. 1 most frequently used feature on our phones. This unlocks a world of creative opportunity for brands. In a time when ad blocking is the new normal, marketers must embrace choice-based ad offerings in the quest for true attention. Luckily, there’s a ripe opportunity to reach the nearly 1 billion iPhone users out there with something they’ll actually appreciate—in iMessage.

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7 Ways to Improve Your Content Marketing

March 13th, 2017 by

It’s not that your content sucks…in fact, it might even be pretty darn good. It’s just that every minute of every day, there are 1,300 more blog posts, 360,000 more tweets, 1.7 million more Facebook posts and 2 million more videos uploaded to YouTube. And that only accounts for a few channels. Which means your content is simply being drowned out in an ever-quickening deluge of words and images. So what’s a content marketer to do? We suggest the following seven ways to stand out from the crowd.

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Lyft, Uber Get Easy PR Wins at SXSW

March 13th, 2017 by

Lyft and Uber have been locked in PR warfare against each other this year, but the first weekend of Austin, Texas’ South by Southwest was a feather in the cap of both ride-sharing platforms. And they didn’t have to do a thing—they just stood by and watched as others failed to do their job successfully.

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How To Turn Metrics Into Engagement

March 13th, 2017 by

As PR pros know, measuring the effectiveness of social media posts can be tricky. Many measurement strategies emphasize vanity metrics such as reach, impressions, shares or retweets, but those KPIs can be misleading. Just because a tweet is re-tweeted multiple times doesn’t mean users actually are clicking on the link found within. So communicators must separate quantitative and qualitative metrics—volume vs. quality—for a more complete picture, says Danielle Brigida, national social media manager at the U.S. Fish and Wildlife Service.

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How PR Can Play a Role in Training Employees to Be Brand Ambassadors

March 13th, 2017 by

Last year, I moved. That meant along with changes to my billing address, my favorite coffee shop and my go-to dog park, I also switched cable TV providers, sending me down a month-long rabbit hole of technician visits, troubleshooting phone calls and frustrations of every kind. The experience also resulted in the best PR I’ve ever received. It was due to just 1 employee who cared.

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How the U.S. Fish and Wildlife Service Turns Metrics Into Engagement

March 10th, 2017 by

Measuring the impact of social media posts can be tricky. Many social media measurement strategies revolve around “vanity” metrics like reach, impressions, shares or retweets, but those KPIs can be misleading. Just because a tweet is retweeted multiple times doesn’t mean users are actually clicking on the link found within. So, communicators must separate quantitative and qualitative metrics—volume vs. quality—to get a more complete picture of how social media posts are faring, says Danielle Brigida, national social media manager for the U.S. Fish and Wildlife Service.

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Snapchat’s Latest Copycat—Facebook Messenger

March 9th, 2017 by

If imitation is the sincerest form of flattery, Snapchat must be feeling full of itself this week. Even before everyone had a chance to absorb the news and implications of Instagram’s new geostickers, parent company Facebook officially launched Messenger Day, another clone of Snapchat’s “Stories” format, for iOS and Android.

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6 Live-Streaming Rock Stars to Electrify Your Video Strategy

March 8th, 2017 by

As we reach the two-year anniversaries of live-streaming mobile apps Meerkat and Periscope, it’s a good opportunity to remember that even if your business hasn’t yet broadcast its first live video, we’re still very much in the early adoption phase. And while the moniker “live-streaming professional” is thrown around a lot, some in the community are truly hitting their stride and creating genre-defining content. If you consider yourself new to the space, here are six outstanding live streamers to learn from before you implement your own strategy.