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Facebook Makes It Easier for Brands to Get Discovered on Messenger

September 14th, 2016 by

Facebook announced several new features in its latest Messenger update, a few of which may make it easier for brands to get their Messenger accounts discovered. The update includes simpler in-app purchases, a sharing option for individual messages and an introductory screen when users begin a Messenger interaction.

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5 Ways to Make Your Facebook Videos More Engaging

September 14th, 2016 by

Facebook, among others, is rapidly becoming a video-centric platform, and its algorithms are rewarding communicators who take the time to post video. But not all video is created equal, and you’ll find that those communicators who know how to play the game regularly see more views and more engagement with their video content than those who are fumbling in the dark.

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Welcome, Wells Fargo, to the Crisis Club

September 13th, 2016 by

Wells Fargo became part of a club Sept. 9 that it had no interest in joining. For want of a better term, we’ll call it a crisis club, although the media and PR practitioners use that word too loosely when describing smaller issues and dilemmas. Full disclosure: The crisis club exists only as a conceptual construct. Sort of like the fake Wells Fargo accounts.

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Periscope Notifications Take Page From Facebook Live

September 13th, 2016 by

It just got a whole lot easier for Twitter users to tune into Periscope live streams. Twitter announced a new notification feature that lets users easily sign up to receive alerts when someone they follow goes live. One of the reasons Facebook Live has found success is Facebook’s default enabling of notifications for live broadcasts. Now that Twitter has followed suit, brands now have a much better way to notify fans about Periscope streams through push notifications.

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Questions About PR Measurement? Join the Sept. 19 Twitter Chat With PR News’ Measurement Hall of Famers

September 13th, 2016 by

For the third year running as part of AMEC’s September Measurement activities, we’ll be hosting a Twitter chat with some of PR News’ Measurement Hall of Famers. Mark your calendar for the Measurement Twitter Chat: Monday, Sept. 19, 11 a.m. to noon ET. Hashtag: #PRMeasure

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Communicating Hillary’s Health: What’s Changed Since the 9/11 Ceremony

September 12th, 2016 by

The question of Hillary Clinton’s health has dogged her campaign for president well before she quickly left a ceremony in New York on Sept. 11 that honored the 15th anniversary of the World Trade Center attacks. Republican candidate Donald Trump has tweeted consistently that Clinton lacks the strength and stamina to be president.

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3 Ways to Develop a Deep Understanding of Your Digital Audience

September 12th, 2016 by

Impacting an audience starts with understanding that audience. So, if you want to encourage a specific behavior with your audience (such as making a purchase), then you need to understand their preferences, concerns, and behaviors.

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How My Team Combats the Noise to Reach Reporters

September 12th, 2016 by

One of the biggest trends PR faces is too much noise. I mean this for reporters who are inundated with pitches that might not be appropriate for them as well as the competition we face within the television industry for viewers. We’ve developed three strategies for facing this competitive environment.

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Report Card From the Academics: Next Wave of PR Pros Lacks Sharp Writing, Presentation Skills

September 12th, 2016 by

We conclude our 2-part series about how PR and communications are taught in colleges and universities.
There was plenty of agreement between what our PR and communications pros told us and what the quartet of academics we interviewed said. Writing—specifically, writing for PR vehicles that is clear, concise, creative and persuasive—was among the skills both the pros and academics emphasized. Several of the academics said students lack familiarity with PR writing, which, they said, is different from writing term papers. Our academics said this is an area they stress extensively with students.

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The Week in PR

September 12th, 2016 by

A look at the week that was in PR. This edition includes several Wells Fargo miscues and a poor showing from NBC Today host Matt Lauer during a presidential debate.