In this blow-by-blow communications accounting of the Costa Concordia tragedy, PR experts offer some crisis-management best practices.
A veteran spokesperson offers three tips on how to improve the media training experience and the quality of your interview outcomes.
Just as the role and definition of a journalist is changing today’s hyper-communication environment, an organization’s internal advocates can and should be groomed to help serve as company storytellers.
A couple of sex-related scandals take center stage, as the crisis responses of presidential candidate Cain and Penn State are analyzed.
What can PR professionals do when violence strikes at work? Empathy and transparency both come to mind.
In an age of public skepticism and a general mistrust in business, it’s no longer acceptable for executives to hide behind the C-suite door.
Here’s a three-step process to translating messages to your spokesperson’s’ preferred style of communicating—which results in more powerful media interviews.
From modifying sentence structure to posture positioning, have your executives ace their media interviews by following these 20 commandments.
Projecting the right body language often makes or breaks an executive’s media interview or public appearance. Executive coach Carol Kinsey Goman reveals important signals sent, and how they differ by gender.
Is your executive team ready to handle the heat from the media? Here are three key qualities—plus coaching points—that your leaders must possess in times of crisis.