Measurement

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5 Moments of Pure PR Joy

July 15th, 2013 by

There are a handful of occasions in every communicator’s life where things couldn’t be better, whether it’s an encouraging pat the back from the CEO or a much-deserved raise. For PR pros, here are some of those milestones.

Millennial Moms Engage More Deeply in Social Channels; Mobile Traffic Stalls in the First Quarter (As Usual)

July 1st, 2013 by

Millennial moms spend an average of 17 hours per week on social networking sites. Mark Weiner on The Measurement Myth.

ABC’s of Content Marketing: Always Be Content-Optimizing

June 4th, 2013 by

A content marketing strategy should be a feedback loop centered on measurable objectives and calls to action, says Waggener Edstrom’s Kiersten Lawson.

Your Pocket Guide to PR Social Measurement

May 30th, 2013 by

Tying social media metrics to organizational goals can be a real bear. Use this matrix to make things easier.

4 Ground Rules for Sharing Social Metrics With Your CEO

May 24th, 2013 by

Don’t wait for your CEO to say “bottom-line me” when you’re reporting social media metrics.

Why ROI is Often a Useless Metric for PR Professionals

May 21st, 2013 by

Planning PR campaigns is only half the battle—you also need to prove that your efforts made a difference.

Along With Rise of Big Data Comes Risk of ‘Leakage’; Sure, It’s Not Sexy, But Senior Executives Prefer LinkedIn

May 20th, 2013 by

When it comes to making the most of your data, control is the name of the game. LinkedIn remains the top social media network for business professionals

These are the Barcelona Principles You Should Internalize

May 15th, 2013 by

Take a look at one PR expert’s Barcelona Principles cheat sheet.

For American Airlines’ Social Media Analyst, Crisis Management & Social Strategy Should Be a Work in Progress

May 8th, 2013 by

Amy O’Brien knows all too well about crisis management: In early April 2013, a computer system failure grounded more than 700 of the airline’s flights.

Measurement is Sexy. Really.

May 1st, 2013 by

There you are, reporting to your CEO on the outcome of a recent PR campaign you spearheaded. Your excitement is contagious as the CEO wants to know more about the positive tone, product awareness and… Continued