Research prior to or early on in a crisis sets a baseline for the enterprise’s image. Here’s a listing of the benefits.
While social media and influencer engagement tactics were woven throughout the day at PR News’ How-To Conference, timeless and essential topics like media relations got their due as well.
A study finds that new media users follow fewer than five brands online, which makes it critical that brand communicators effectively get their messages across.
Unfortunately for many PR professionals, practicing PR on a personal level has become a necessity; for others, pushing their own brands is a way to become a PR influencer.
"Social capital" may sound a little highbrow, but the rise of digital PR has caused some interest in the term among communicators. Key questions around it: Can social capital be built, and can it be measured?
A new PR News/BurrellesLuce social media management and measurement survey also finds that metrics for social networks are lacking.
Take the PR News/BurrellesLuce Social Media Management & Measurement survey now.
A comprehensive measurement plan should consist of three parts—gauging the audience’s reactions to a brand before, during and after a campaign.
With all the talk about how companies act during a particular crisis, what happens after the fact? Companies post-crisis should review their actions and measure their impact to discover valuable lessons.
When communications professionals understand how to think about their own research needs and specify useful parameters, they’re far more likely to get real value for their research dollars. Here are tips for creating an effective RFP.