The mass of “social data” now available can be an incredible source of information, but now PR/Comms professionals need to learn how to pull insights from this ocean of information.
Measurement
Peel the Layers of KPIs for Better Social Insights
June 8th, 2015 by PRNEWSKPIs are a good start, but don’t be beholden to them. For example, if your KPIs are monthly volume of mentions and share of voice versus competitors, key questions should be: What did people say about our products online? What was said about our competitors?
How PR Can Strengthen Its Bond With Marketing
June 2nd, 2015 by Matthew SchwartzAs C-level managers demand more accountability from their PR departments, communicators increasingly are trying to take their lead from marketing when it comes to measuring activity and demonstrating value. But the arc of media consumption is bending toward PR. If they’re to succeed in the future, both need to work together.
6 Ways Twitter’s Audience Insights Can Empower Your Messaging
May 29th, 2015 by Richard BrownellTwitter’s recent upgrade to its analytics platform, Audience Insights, will allow communicators a deeper look into the many facets of audiences on the social network.
4 Ways to Speak the C-Suite’s Language When Proving PR’s Value
May 21st, 2015 by Steve GoldsteinIn a preview of his Digital PR Conference presentation, Cision’s Brandon Andersen offers tips to help PR pros prove to the C-suite the business value of their work.
How B2B Companies Are Converting Data Into Content
May 20th, 2015 by Matthew SchwartzB2B companies often get a bad rap for not taking full advantage of their data to create compelling content. But while they may not be as far as along as their consumer counterparts in how… Continued
Is Your Content Ready for Prime Time?
May 11th, 2015 by PRNEWSIf you’re like most PR pros, one of your concerns is feeding the content maw virtually 24/7. Perhaps a new report can sharpen your targeting plan. A generational study shows most people consume online content between 8 p.m. and midnight.
3 Tips to Make PR and IT Work Together More Effectively
May 6th, 2015 by Matthew SchwartzIn the current climate—with technology a major driver in getting your message out to the right audience at the right time—communicators execs need to work closely with their IT counterparts.
7 Client Mistakes Made by PR Agencies
May 5th, 2015 by Matthew SchwartzIn the current economic climate, PR agencies have to make sure that they are able to deliver quality work to their clients—and then some. But even the best agencies are prone to trip up every now and again.
To Be Human in PR. That Is the Quest.
April 28th, 2015 by Diane SchwartzI was in high school when my Home Economics teacher disclosed that Betty Crocker was not a real person but was a device to personalize the brand. For this naive Jewish girl in Baltimore, it… Continued