Measurement

big data

72% of Senior PR Pros Say They Have Good Data Only ‘Sometimes’

December 5th, 2017 by

There is profound uncertainty about the uses of data and of the value of the communications data that communicators share with senior leaders, according to a recent survey of communicators at the director level and, separately, at the VP level and above. The survey from PR News and PublicRelay, a media monitoring and ana­lytics firm, looks at the day-to-day role of measurement and media analysis.

Measurement-Wordle

PR News/PublicRelay Research: Reliable Media Data That Drives Strategy Remains Elusive

December 5th, 2017 by

Digital communications makes nearly all actions and results quantifiable. This should enable communicators to have an easier time proving the value of their work. It’s more complicate than that as this survey from PublicRelay and PR News discovered.

women said, woman listening to gossip

How Big Data, Listening and Storytelling Can Spell Success in an Age of Content Pollution

November 29th, 2017 by

Is your company adding to the problem of content pollution? It is if the stories and video you produce fail to engage their intended audiences. Of course, should you avoid measuring for engagement and share of voice, for example, you’ll never really know whether or not your content is resonating. Fortunately, measuring is easily done today. The hard part is stepping out of your comfort zone, abandoning flawed vanity metrics and aligning measurement with goals and targeted audiences.

shutterstock_591140414

Cutting Through the Communications Data Wilderness: When Big Data Equals Big Answers

November 21st, 2017 by

This second article in a 5-part series about measurement we compile cases where communicators have moved beyond the fundamentals of measuring data to prove ROI and instead focused on using insights mined from data to change the way they operated their business. The series is produced with partner PublicRelay, a media monitoring and analytics firm.

measurement

The Importance of Measurable Public Relations

November 20th, 2017 by

Measurement is said to be PR’s albatross. Heck, many PR pros entered the field specifically so they could avoid working with numbers. Fortunately, measuring and mining data for PR insights are far less complicated operations than measurement naysayers would have you believe. Advocating for measurement programs, our author says you can begin a measurement effort simply and inexpensively.

Slide1

3 Communications Dashboard Sins You May Be Committing

November 9th, 2017 by

At PR News’ Measurement Boot Camp in New York on Nov. 9, 2017, Shilpa Mehta, principal analytical lead, Google, discussed three common sins of “dashboarding”—these are missteps that would indicate the problems you’re having have less to do with built-in C-suite skepticism and more to do with your dashboards, despite your laser focus on meeting business challenges.

shutterstock_518725771

Cutting Through the Communications Data Wilderness: Moving From Data to Insights

November 7th, 2017 by

In this first article of a five-part series produced with partner PublicRelay, a media monitoring and analytics firm, we will examine the common challenges of measuring communications data so it can be turned into useful insights that will help not only communicators but the business overall.

shutterstock_519358120

5 Key Questions to Ask Before Creating Your Measurement Dashboard

November 1st, 2017 by

Therese Van Ryne, head of global PR and the global customer reference program at Zebra Technologies, shares five key questions that a PR or marketing pro needs to ask before setting up a dashboard that effectively evaluates your campaign performance or share of voice.

shutterstock_622618406

You Don’t Have to Be a Data Scientist to Master Measurement

October 27th, 2017 by

PR measurement may seem like a huge undertaking and many PR pros might not consider themselves data scientists. But that doesn’t mean you can’t find meaningful correlations in your PR data. Take it from Katie Delahaye Paine, also known as The Measurement Queen, who has been a pioneer in the field for more than two decades.

shutterstock_575372815

Throw Out the Old Measurement Models and Enter the Golden Age of PR

October 20th, 2017 by

Now is the time to have a serious discussion about PR measurement and how we can advance the profession by throwing away old models and embracing the new. So says Andrew Bowins, an executive director at KPMG and a PR News Measurement Hall of Famer. By moving away from vanity metrics and into reliable insights—by “living at the intersection of big data and digital storytelling”—PR pros can elevate the conversation with the C-suite.