Digital & Technology

A 12-country survey shows that business, political and religious leaders are not viewed as effective by the public.

The NBA, which has long had a powerful presence in digital and social media, has unveiled a line of T-shirts with players’ Twitter handles.

On March 30 Facebook converted all brand pages to the new Timeline format. Here are four tips for those who haven’t prepared in advance.

Google’s commenting system may end up benefiting both Google+ and the Web publishers that adopt it.

Businesses and nonprofits must stay up to date on laws related to social media but should let common sense prevail in the development of their policies.

After retweeting misinformation to his 252,000 followers, Spike Lee issued an apology on Twitter.

Blog-based communities of women have the highest conversion to purchase rate compared to other social media outlets.

E-mail may still be the most popular form of digital communication, but social networking is not far behind.

Invisible Children’s CEO responded quickly and efficiently to public critiques of his organization, but there are times when a quick response to a crisis can serve to inflame rather than cool down a situation.

Pinterest has updated its terms of service, acceptable use policy and privacy policy to appease growing user concerns.