Although customer service is second only to price and quality in influencing buying decisions, consumers say that positive customer experiences have been few and far between.
Social media consultant Jason Falls has developed a list of influencer measurement tools—here’s a small sampling of such tools, including their features and pricing.
College students prefer to have private discussions with their friends on social networking sites—eschewing conversations with corporate marketers, says a new study.
Sales of tablet computers are expected to double over the next five years, resulting in increased competition, says a new study.
There are plenty of search engine optimization resources to help make you a search master. Sterling Communications’ Devin Davis and Weber Shandwick’s Karianne Stinson provide a list of SEO blogs and experts to either get you started or keep your SEO efforts on track.
Search engine optimization may sound complex to the uninitiated, but by following some basic essentials, PR pros can easily raise the visibility of their content online, including news releases.
Nothing is more crucial in creating awareness and attracting eyeballs to your products or services than great content. Here are three elements needed to successfully create, customize and market content.