Digital PR

shutterstock_651384835

4 Takeaways From Mary Meeker’s 2017 Internet Trends Report

June 2nd, 2017 by

Each year Mary Meeker, a partner at venture capital firm Kleiner Perkins Caufield & Byers, puts together an exhaustive analysis of the latest online trends and the insights that can be gleaned from them. This year the report is a robust 355 pages—but here are a few of the important highlights for PR and marketing professionals.

shutterstock_527996047

5 Steps to Build Your Digital Content Tribe Like Hilton

May 31st, 2017 by

Generating new and exciting content is essential to any social media strategy, but it’s no small feat. Brands spend a good chunk of their marketing budget on copywriters, agencies and influencers to build a library of rich, dynamic content that captures and captivates their audience’s attention. But there’s another way. Here, Vanessa Sain-Dieguez, senior director of HR digital strategy at Hilton Worldwide, shows how the hotel giant built a tribe of passionate content creators in-house.

shutterstock_619691528

How a Nonprofit Took Advantage of Media Trends

May 22nd, 2017 by

In our regular feature about trends in PR and communications, Scott Sleek of the Association for Psychological Science discusses the changes his organization made at its web site when it determined the social media market had shifted.

shutterstock_174102944-540x304

How to Build a Silo-Busting Integrated Communications Team

April 26th, 2017 by

A salesperson, a PR manager and a marketer walk into a bar…or so your bottom line wishes. The birth of social media forced organizations to draw up new business strategies to stay competitive in the digital space. And so they did—one department at a time. Ask a salesperson what their social strategy is, or even what social media means to her profit goals and she will probably give you a completely different answer than the PR or marketing manager within the same organization. So how can you build a truly integrated communications team? By following these three steps.

burger king, whopper, ok google

Burger King’s Wily Voice-Activating Ad Thwarted by Google (With Some Help From Online Pranksters)

April 13th, 2017 by

Burger King has transformed a simple TV ad into a mouthwatering engagement goldmine…almost. The fast-food chain would have gotten away with it too, if it hadn’t been for those pesky kids at Google (and on the internet at large). On April 12, Burger King aired an ad in which an actor asks, “OK Google, what is the Whopper burger?” The line was intended to prompt Google Home devices to read a list of Whopper ingredients from Wikipedia, but anonymous pranksters edited the Whopper Wikipedia article to include some less-than-appetizing ingredients.

katrina craigwell, ge, john avalon, daily beast, digiday, richard levick

A Disconnect? Journalists and Influencers Say Audiences Are More Responsive to Cold, Hard Facts Than to Emotional Content

March 31st, 2017 by

Journalists and influencers believe that factual content ranks higher with online audiences than emotional content, according to a recent Cision report. Yet at a panel discussion in New York this week, communicators said that emotionally driven content has undeniable power to attract audiences and can even build trust in a brand.

Screen Shot 2017-03-30 at 10.45.11 AM

How Southwest Airlines Preps Timely Content, Far in Advance

March 30th, 2017 by

Timely content is king. The good news in today’s digital world is that companies are now in the content driver’s seat. But with so many channels and platforms at their disposal, many brands struggle to be relevant on all of them, all the time. That is leading some to make poor decisions about content type, timing and topic. Here are two examples of how Southwest Airlines strikes while the iron is hot.

shutterstock_62172847

Lyft, Uber Get Easy PR Wins at SXSW

March 13th, 2017 by

Lyft and Uber have been locked in PR warfare against each other this year, but the first weekend of Austin, Texas’ South by Southwest was a feather in the cap of both ride-sharing platforms. And they didn’t have to do a thing—they just stood by and watched as others failed to do their job successfully.

Screen Shot 2017-03-03 at 8.47.48 AM

How Southwest Airlines Uses Social Listening to Produce Compelling Videos

March 3rd, 2017 by

New digital platforms are driving the evolution of communications departments into media conglomerates, generating graphic, video and other content for both broad and targeted audiences. The agenda spans from an annual horizon of what we need to communicate, all the way down to what just happened a moment ago online and whether there is an organic way to join the conversation. So, Southwest Airlines is exploring how to create content from conversation trends, born out of data and presented in a timely manner.

shutterstock_314254787

The Evolution of Coca-Cola’s Brand Journalism Journey

February 28th, 2017 by

At just over 125 years young, The Coca-Cola Company made a decision that its best stories could no longer be contained by traditional paths. With the speed of communication driving faster to keep up with the speed of connection, we decided to transform our corporate destination into an online magazine that delivered at the speed of our consumers’—and critics’—digital lives. With that, Coca-Cola Journey was launched.