In our regular feature about trends in PR and communications, Scott Sleek of the Association for Psychological Science discusses the changes his organization made at its web site when it determined the social media market had shifted.
A salesperson, a PR manager and a marketer walk into a bar…or so your bottom line wishes. The birth of social media forced organizations to draw up new business strategies to stay competitive in the digital space. And so they did—one department at a time. Ask a salesperson what their social strategy is, or even what social media means to her profit goals and she will probably give you a completely different answer than the PR or marketing manager within the same organization. So how can you build a truly integrated communications team? By following these three steps.
Burger King has transformed a simple TV ad into a mouthwatering engagement goldmine…almost. The fast-food chain would have gotten away with it too, if it hadn’t been for those pesky kids at Google (and on the internet at large). On April 12, Burger King aired an ad in which an actor asks, “OK Google, what is the Whopper burger?” The line was intended to prompt Google Home devices to read a list of Whopper ingredients from Wikipedia, but anonymous pranksters edited the Whopper Wikipedia article to include some less-than-appetizing ingredients.
A Disconnect? Journalists and Influencers Say Audiences Are More Responsive to Cold, Hard Facts Than to Emotional ContentMarch 31st, 2017 by Sophie Maerowitz
Journalists and influencers believe that factual content ranks higher with online audiences than emotional content, according to a recent Cision report. Yet at a panel discussion in New York this week, communicators said that emotionally driven content has undeniable power to attract audiences and can even build trust in a brand.
Timely content is king. The good news in today’s digital world is that companies are now in the content driver’s seat. But with so many channels and platforms at their disposal, many brands struggle to be relevant on all of them, all the time. That is leading some to make poor decisions about content type, timing and topic. Here are two examples of how Southwest Airlines strikes while the iron is hot.
Lyft and Uber have been locked in PR warfare against each other this year, but the first weekend of Austin, Texas’ South by Southwest was a feather in the cap of both ride-sharing platforms. And they didn’t have to do a thing—they just stood by and watched as others failed to do their job successfully.
New digital platforms are driving the evolution of communications departments into media conglomerates, generating graphic, video and other content for both broad and targeted audiences. The agenda spans from an annual horizon of what we need to communicate, all the way down to what just happened a moment ago online and whether there is an organic way to join the conversation. So, Southwest Airlines is exploring how to create content from conversation trends, born out of data and presented in a timely manner.
At just over 125 years young, The Coca-Cola Company made a decision that its best stories could no longer be contained by traditional paths. With the speed of communication driving faster to keep up with the speed of connection, we decided to transform our corporate destination into an online magazine that delivered at the speed of our consumers’—and critics’—digital lives. With that, Coca-Cola Journey was launched.
During the the 2017 Grammy Awards ceremony, Nike premiered its star-studded “Equality” ad, part of its newest campaign calling for racial and social equality on and off the court. Nike made its campaign as much a part of the conversation leading up to the Grammys as whether Adele or Beyoncé would sweep their respective categories. So how did Nike, a shoe brand, make sure that it shone nearly as bright as Beyoncé’s golden goddess costume during the festivities? Here’s a look at Nike’s strategic execution of the “Equality” campaign leading up to, during and following the Grammy ceremony.
If you’re trapped at the airport or at home in the first (and hopefully last) blizzard of 2017, PR News has you covered with reading material: These sunny influencer tips from the Los Angeles Tourism & Convention Board will have you thinking of warmer days in no time. Bill Karz, vice president of digital marketing at L.A. Tourism and Convention Board, shares influencer tactics as a sneak peak of his session at PR News’ Digital Summit, Feb. 24 in Huntington Beach, CA.