Mapping your social graph enables you to locate and build relationships with influencers. But look out: Information travels fast along the graph.
Apple publicly disclosed its supplier list as well as a major supplier responsibility report in an effort to shed light on its corporate social responsibility practices.
TerraCycle’s Albe Zakes and Sandy Won of the International Center for Research on Women provide some tips on Facebook strategies that won’t break the bank.
Not only are local businesses increasingly embracing social media’s free aspects, they are also upping their spending on ads on social platforms.
Google’s newest search feature, Search plus Your World, was lauded and critiqued immediately after its launch—but what do the changes mean for PR pros?
In this excerpt from PR News’ just published Employee Communications Guidebook Vol. 3, Red Ant communications manager Steph Yaguer offers some best practices in interacting with the public via social media during a crisis.
Silverpop’s Arthur Hughes offers five ways to make your e-newsletter an immediate must-read.
When a picture of a sales receipt featuring a racist remark made by one of its employees went viral, Papa John’s took to Twitter to respond to individual complaints and concerns.