Haynes and Boone partner Matthew Deffebach makes a strong case for why organizations need to adopt social media policies—now.
Avon announced that it’s on the hunt for a new CEO, and its PR staff will now be tasked with publicly managing what might be a long CEO transition process.
Social media and blogs accounted for a quarter of B2B marketing spending in 2011, and that number is expected to increase substantially in 2012.
Tanis Communications’ Stephen Terlizzi offers tips on how to craft your content so it reaches a wider audience.
Davis & Gilbert LLP partner Allison Fitzpatrick offers compliance tips for companies launching sweepstakes on social networks.
Case Study: Maytag Launches Facebook Page During Negative Spin Cycle, But Turns Dishwasher Disses Into Engaged Fans
Mandated to launch a Facebook page during a product recall, Maytag and PR agency Peppercom successfully morphed the page’s tone from negative to positive.
In both the U.S. Congress and the U.K.’s Parliament, politicians have increasingly taken to Twitter to communicate with their constituents.
Twitter is putting a new emphasis on helping brands create more engaging experiences for their followers.
Porter Novelli’s Israel Mirsky suggests six questions to consider when analyzing your social media data.