Despite the criticisms of The Golden Globes, they can make careers and brands; in addition there are several PR lessons we can learn from them.
Throughout, VW has been consistent in its crisis communications: The company has said little. Public apologies and customer correspondence have been repeated on online platforms.
Chipotle and Edelman end their relationship as the burrito maker is in legal trouble and December sales plummet 30%.
Do Herbert Diess’ remarks set the right tone for renewing trust in Volkswagen?
On Jan. 5 at CES 2016, two electronics giants held press conferences that played right into the interests of PR pros.
As a communications pro in an organization you need to ask yourself what would you and your brand have done if a bombing or an attack occurred near your headquarters or other offices?
If you created a campaign that was this widely viewed but also this widely derided, would you be promoted or censured?
Mistakes were made. More mistakes were made.
If there’s one lesson from recent crises it may be that the very moment you are considered a “Wall Street darling” is when you should be preparing and rehearsing your crisis communications plan. For very