Crisis Management

Chipotle & Theranos Differ on Crisis Management, Results Similar Though

December 21st, 2015 by

If there’s one lesson from recent crises it may be that the very moment you are considered a “Wall Street darling” is when you should be preparing and rehearsing your crisis communications plan. For very


Top 10 PR Crises of 2015

December 17th, 2015 by

Ashley McCown, President of Boston-based Strategic Communications firm Solomon McCown, provides her annual review of the top ten public relations crises of the year.


4 PR Tips Martin Shkreli May Have Missed

December 17th, 2015 by

In the court of public opinion, the arrest of Turing Pharmaceuticals CEO and founder Martin Shkreli for securities fraud is inextricably linked to this year’s sudden, stratospheric rise in the price of AIDS drug Daraprim.


Crisis Planning: 5 Issues You Need to Resolve

December 16th, 2015 by

An unforeseen crisis can’t be prevented, and with the immediacy of today’s media, it can take minutes for misinformation to morph into its own conversation.


Top 12 PR Stories of 2015 From PR News

December 15th, 2015 by

Here’s our purely subjective list of some of the year’s top PR stories covered by PR News, in no particular order, with links to coverage.


4 Reasons Why ‘There’s No Such Thing as Bad PR’ May Be Wrong

December 14th, 2015 by

We look at some of the biggest PR crises of recent months and see if all that bad press has a silver lining.

2015 PR People Awards: Public Affairs Professional of the Year

December 9th, 2015 by

Winner: John Guilfoil, Owner/Principal, John Guilfoil Public Relations (JGPR) John Guilfoil has proven to the police and fire departments of New England that his services are of value. In just one year, he’s grown his… Continued

2015 PR People Awards: Crisis Manager of the Year

December 9th, 2015 by

Winner: Karen Doyne, Managing Director and Leader, US Crisis Practice, Burson-Marsteller From the tragedy at Virginia Tech to the Target data breach to the Lufthansa/Germanwings crash to countless other crises, Karen Doyne brings to every… Continued

Crisis Response Should Be a Reflex: 7 Important Steps for Your Organization

December 8th, 2015 by

Creating an organization is like creating a living thing; don’t forget to give it reflexes to help it survive.


Can Chipotle Overcome Its E. coli Crisis?

December 7th, 2015 by

You can do everything correctly in a crisis, yet your brand still may suffer. On the other hand, the end game is just that—and it takes a while before most crises come to a close. Certainly Chipotle illustrates this.