Crisis Management


4 Reasons Why ‘There’s No Such Thing as Bad PR’ May Be Wrong

December 14th, 2015 by

We look at some of the biggest PR crises of recent months and see if all that bad press has a silver lining.

2015 PR People Awards: Public Affairs Professional of the Year

December 9th, 2015 by

Winner: John Guilfoil, Owner/Principal, John Guilfoil Public Relations (JGPR) John Guilfoil has proven to the police and fire departments of New England that his services are of value. In just one year, he’s grown his… Continued

2015 PR People Awards: Crisis Manager of the Year

December 9th, 2015 by

Winner: Karen Doyne, Managing Director and Leader, US Crisis Practice, Burson-Marsteller From the tragedy at Virginia Tech to the Target data breach to the Lufthansa/Germanwings crash to countless other crises, Karen Doyne brings to every… Continued

Crisis Response Should Be a Reflex: 7 Important Steps for Your Organization

December 8th, 2015 by

Creating an organization is like creating a living thing; don’t forget to give it reflexes to help it survive.


Can Chipotle Overcome Its E. coli Crisis?

December 7th, 2015 by

You can do everything correctly in a crisis, yet your brand still may suffer. On the other hand, the end game is just that—and it takes a while before most crises come to a close. Certainly Chipotle illustrates this.

Reputation Alert: Your Stakeholders Have Long Memories Post-Crisis

December 7th, 2015 by

When the Makovsky Wall Street Reputation Study began four years ago, the financial sector was just beginning to heal after being bruised and battered.


Top 3 Considerations for the Crisis PR Environment in 2015 and Beyond

November 20th, 2015 by

This ain’t your father’s crisis PR. It’s time to adapt.


Facebook Responds to Criticism of ‘Safety Check’ Disparity

November 16th, 2015 by

Facebook took the high road when criticized about why it failed to activate Safety Check for Beirut but did so for Paris.


Coca-Cola, KIND Execs Discuss Link Between Products, CSR and Transparency at PRSA Day 2

November 9th, 2015 by

Green Bay Packers head coach Vince Lombardi once said, “It’s not whether you get knocked down, it’s whether you get up. The greatest accomplishment is not in never failing, but in rising again after you fall.” The same can be said for brands.

2015 Digital PR Awards: Digital PR Team of the Year – Nonprofit

November 9th, 2015 by

Winner: UN Foundation The job of the United Nations Foundation’s Digital Public Relations team is to help tell the ongoing story and accomplishments of the UN Foundation and more than a dozen of its campaigns… Continued