Corporate Responsibility

Norwegian Cruise Line Drowning in Bad PR

July 28th, 2014 by

Norwegian Cruise Line is being called “heartless” after the cruise-ship company refused to let a New York couple rebook a summer vacation after their 5-year-old son was diagnosed with cancer.

Using Media Elements to Rebrand Environmental Group

July 28th, 2014 by

While the process of changing its name from World Land Trust-US to Rainforest Trust started last year, the idea of the name change had been knocking around the nonprofit since 2010.

Google-funded Bus Provides Mobile Showers for Homeless in San Francisco

July 22nd, 2014 by

Thanks in part to a $100,000 grant from Google, an organization called Lava Mae fitted a former public-transit bus with two full private bathrooms, offering hot showers and clean toilets.

5 Tips for Introducing Ethics Into Company Culture

July 10th, 2014 by

Companies can avoid ethical lapses in judgment by creating a listening culture that takes their audiences into account.

How a Frontier Airlines Pilot Used Pizza to Create Goodwill for His Brand

July 10th, 2014 by

Gerhard Bradner, a Frontier Airlines pilot whose Denver-bound plane was diverted to Cheyenne because of a storm, ordered about 50 pizzas to feed the nearly 160 passengers on his plane during the delay.

When Brands Take a Stand, PR Must Connect the Dots

June 30th, 2014 by

When a brand or organization takes a stand on a societal issue (and puts its money where its mouth is), PR managers are responsible to drive the program.

Starbucks Smartens Up Its Image with Free Online Education for Employees

June 16th, 2014 by

As the first major company to offer a program of this size and scale without major stipulations, Starbucks has positioned itself as a progressive advocate of higher education, a fortunate if not intentioned side effect of the new initiative.

Ethics as Part of the PR Decision-Making Process

June 2nd, 2014 by

It is critical that PR professionals talk more about ethics in order to be effective in trying to implement its values and make it a more integral part of communications.

Case Study: Toshiba Lends Helping Hand to the Nation’s Helpers

May 19th, 2014 by

In 2010 Toshiba America Business Solutions (TABS) created the Helping the Helpers Technology Makeover contest, which pitted nonprofits against one another to win a full-blown technology makeover.

Nurturing Reputation

May 12th, 2014 by

Communicators know that building a solid corporate reputation could take years—and vanish overnight if the company slips up. That’s why it’s so important for PR pros to play long ball.