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The Week in PR

September 26th, 2017 by

Our weekly look at trends, news and personnel moves in PR and communications. This week our stories include a questionable marketing pitch from Britain’s PR trade association; Uber’s good PR in London; Facebook tries to save face; and Equifax’s CEO is retiring immediately.


How Kimmel Coalition Used Patient Stories, Direct Language to Fight Graham-Cassidy Bill

September 26th, 2017 by

It seems to be all over but the shouting concerning the Graham-Cassidy bill, which was meant to replace Obamacare. Late last week TV’s Jimmy Kimmel mentioned a coalition of 16 healthcare nonprofits that fought against the measure. We contacted them to find out what PR tactics they used to mobilize their fans.


How Walmart Uses Numbers to Define Social Crises, But Responds With a Human Touch

September 19th, 2017 by

Size matters, particularly when it comes to social crises. In fact, large brands with extensive presences globally are very big targets for those with mobile phones, which is just about everyone. Walmart has absorbed its share of social crises this summer. Dan Kneeshaw, the brand’s senior director, global communications, digital strategy & brand engagement, provides insight on how Walmart views social crises.


Consumer Engagement With Food and Finance Influencers Rose in August

September 19th, 2017 by

Influencers in Food and Finance bucked the trend in August, with modest consumer engagement gains for their posts on Facebook, Twitter and Instagram vs. July, according to data supplied to PR News by Shareablee. British chef Jamie Oliver led the Food category, while Robert Kiyosaki was the top influencer in the Finance category in August.


How a Resort Builds Influencer Relationships Without Using Email

September 19th, 2017 by

In our regular feature How I Got Here, we ask PR leaders to tell us about trends, people who has influenced their career, the best advice they’ve received and what advice they give students. This week we talk with Amanda Harris, senior director of PR & marketing at The Diplomat Beach Resort. Her secrets include being authentic and reaching out to influencers via telephone.


The Week in PR

September 19th, 2017 by

Our weekly roundup of news, trends and personnel moves in PR and marketing. This week’s stories include another slap on the wrist for PewDiePie, growth at Finn Partners, a better emergency alert system for Facebook users and a less-than-folksy PR incident at Motel 6.


How to Pitch Successfully During the Content Marketing Revolution

September 12th, 2017 by

With brands creating content without going through media channels, is the art of pitching stories dead? It just might be more alive than ever, our author argues, although he admits pitchers will need to adapt some of their tactics slightly.


Engagement With Automotive and Fashion Influencers Trends Downward

September 12th, 2017 by

Social media can seem like the Wild West. The rules continue to be written, and they change rapidly. Sometimes the amount of posted content correlates directly with the level of consumer engagement. In August, for example, relationships were direct, at least for Automotive and Fashion influencers, according to Shareablee data provided to us.


Adair Homes and the ‘Shocking’ Nature of Customer Feedback

September 12th, 2017 by

We ask PR and marketing leaders to tell us about people who’ve influenced their career, the best advice they’ve received and recent trends. This week we speak with Melissa Galland, marketing manager, Adair Homes. She tells us about answering customers’ questions and listening to customers online, in person and via surveys.


5 Steps to Protect Brands From Employees’ Controversial Politics

September 12th, 2017 by

With employees taking stands on political issues and urging their companies to do the same, what contribution can communicators make to keeping a brand’s reputation unblemished by political turmoil? Our author provides 5 steps that communicators can take to put their company in a position to receive limited negative public attention, minimize business impact and reputation damage.