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A Three-Step Method to Ensure Proper Use of Social Media in a Crisis

June 5th, 2017 by

Social media can be a blessing and a curse. While it provides an information dissemination platform that an organization can use to communicate with its stakeholders during a crisis, the fact that anyone with access to the Internet or social media can broadcast information about the crisis and an organization’s actions or inactions can result in the dissemination of misleading information. This article provides guidance for using social media in a crisis environment.

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The Week in PR

June 5th, 2017 by

Our weekly roundup of trends, stories and personnel moves in PR & communications. This week we look at stories about Mr. Met, Walkers Crisps, United Airlines and British Airways. Personnel items include a huge move for Starbucks chief communicator Corey duBrowa and an award for Johna Burke.

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How Communicators Can Help Sales Be More Successful via Social Selling

May 29th, 2017 by

A step-by-step approach for communicators to use when setting up a program to train sales personnel to use social media for selling. Since social selling sits at the intersection of marketing communications and sales, putting such a program in place is a great opportunity for communicators to drive social selling adoption and help close the gap between sales and marketing. Another benefit for communicators is that social selling lets them directly measure their influence on business results, sales and bottom-line revenue.

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How Live Video Can Transform a Brand Into a Culture of Relatable People

May 29th, 2017 by

The recent rise in popularity of live video has many brand marketing plans in a bit of a tailspin—if you’re not leading in the space and killing it, you’re falling behind and struggling to stay relevant

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The Week in PR

May 29th, 2017 by

Our weekly roundup of news, trends and personnel moves in PR and communications. This week we features stories about British Airways weekend crisis, a fond farewell to Ketchum’s David Rockland, notes about expansion and a slew of personnel moves, including a White House ouster and Staples naming Michelle Bottomley as its CMO.

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British Celebs Are top Influencers for Food and Travel in April

May 29th, 2017 by

A pair of Brits, chef Jamie Oliver and filmmaker Louis Cole, were the top influencers in food and travel, respectively during the month of April, according to data provided exclusively to PR News Pro by Shareablee. The rankings were compiled looking at social media shares, retweets, comments and likes. Interestingly, Oliver’s top post lacked any mention of food.

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Conference Board Study Urges B2B C-Suites To Broaden View of Social Media for Business

May 29th, 2017 by

Similar to one of the themes running through the recent, sold-out Social Shake-Up Show, an idea at the heart of the Conference Board’s new study is that some members of the C-Suite continue to doubt the importance of social media as a valuable business tool. The culprits most often reside in the C-Suites of B2B brands, says the report, made available early and exclusively to PR News Pro. One solution is emphasize the positive attributes of social in business terms, the study says.

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How a Nonprofit Took Advantage of Media Trends

May 22nd, 2017 by

In our regular feature about trends in PR and communications, Scott Sleek of the Association for Psychological Science discusses the changes his organization made at its web site when it determined the social media market had shifted.

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Six Metrics to Measure Video Beyond Likes, Shares and Comments

May 22nd, 2017 by

Instagram video has become useful and powerful content for strategic communicators. In much the same way as photos, Instagram users can like, share and comment on videos. For clients and organizations new to Instagram, the likes, shares and comments can give a marketing and PR team data about how a client’s or organization’s content is performing. Plus, these simple metrics can provide insight into what could be done to improve them.

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The Week in PR

May 22nd, 2017 by

Our weekly roundup of news, trends and personnel moves in PR and communications. This week AMEC vows to put AVEs to rest for good, President Trump mulls killing the daily White House briefing, PRGN adds to its roster of agency members and WE founds the PLUS Network.