Clarifying your communications will help your business stay on track, and it will help your customers to connect with your business to a greater degree.
No matter what new technology is hastily flung into the PR arena, writing remains one of the most basic skills of a PR professional.
influencer marketing is viewed as an essential component to any successful marketing plan. Brands and businesses of all sizes can get in on the action.
Cultivating strong client relationships should happen on a daily basis, but sometimes it helps to take a formal temperature check on how things are going and where you can improve.
While digital has provided challenges and opportunities for brands, one constant remains: Earned media is alive and well – and driving influence one story at a time.
During “sweeps,” all your favorite shows have their season-ending cliffhangers. And for PR people, we get to position those clients that offer more heart-tugging human-interest appeal.
When you or your client is hit with a crisis, perhaps the most important thing you can do is keep your message focused.
Anthem has done relatively well with its crisis response after it suffered the largest healthcare data breach to date. But only time will tell if it will fully recover. We can learn some valuable PR lessons from Anthem’s crisis communications approach following the attack.
The first 48 hours of a crisis are the most important because they determine whether the situation becomes a manageable problem or an out-of-control disaster.